Customer Application Engineer
📋 Role Overview & Responsibilities
Job Description Summary We are looking for a highly motivated person with a background and understanding of Electrical Power systems to focus on advance sensor technologies that are a blend of Electrical and Electronic components. Candidate should have experience in monitoring system integrations into software platforms such as SCADA, PII. Ability to be hands on troubleshooting products as well as debugging basic software codes. Requires solid understanding of Linux based systems and Java based applications and be
be willing to travel to customer locations and provide product related trainings.
Position will report directly to the Engineering Manager with strong dotted line to Caps Product Manager
This position will be locaed in Clearwater, Florida and not virtual Job Description
Essential Responsibilities
Follows and ensures all safety rules and regulationsCollaborate and work as part of the NPI teamTroubleshoot product and system solutionsInteract with the customer, product management, and marketing to resolve questions and issues related to generating proposed solutionsWork with manufacturing to resolve manufacturing, quality, and process issuesOversee monitoring device integrationsDebug communication networksIntegrate monitoring devices into customer applicationsProvide onsite and remote customer trainings, as needed and supervise field installations
Required Qualifications
Bachelor's Degree in Electrical or Systems Engineering/Computer Science Engineering (or high school diploma/GED with 3 years of work experience) Minimum of 3 years of experience, in system integration, control systems, power monitoring and automation, field applications/services, and SCADA systems50% Travel is required
Desired Characteristics
Strong organizational and multi-tasking skills are a must Ability to work individually and as part of a team Excellent communication and listening skills Ability to build relationships within the company and with customers and suppliers Proactive and open approach to conflict resolution Experience with DNP3 communication protocolExperience working with Java based applications low to moderate levelExperience with Linux based systemsKnowledge of C/C++Understanding of UI/UX design principlesExperience with web services and networkingExperience with Capacitors and power factor compensationUnderstanding of 60Hz Electrical power systems Strong sense of ownership
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
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This position is located in Clearwater, FL with potential relocation and sponsorship assistance depending on candidate qualifications.
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