Collections Manager
๐ Role Overview & Responsibilities
We are searching for a Collections Manager to continue to build and develop a growing Collections Department. The position is hands on and will be responsible for performing, administering, and coordinating all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients and internal business partners. The Manager must have excellent communication skills with clients and team members. The candidate must be able to enthusiastically lead and mentor a new team within our growing and exciting organization.
Key Responsibilities
Manage, mentor and train the Collections team including multiple SupervisorsEnsure the Companyโs collection procedures are followedCommunicate with branch location managers to keep them informed of their AR statusMonitor customer accounts for non-payment, late payment and other irregularitiesAttend meetings and update management on overdue accountsRecommend that accounts be shifted to a collection agencyRecommend bad debt write-offsRecommend process improvements to allow for increased efficiencies and reduction of Aged AR
Knowledge, Skills, Abilities and Competencies
Must be able to work a flexible schedule5+ years of experience in collection and credit work, with at least two years in a supervisory or managerial positionBachelorโs degree in Accounting or related field and/or equivalent experienceComputer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail requiredSelf-starter with the ability to manage multiple tasks and meet deadlinesProven interpersonal, organizational, analytical, leadership and problem solving skillsAble to work efficiently as a part of a team as well as independentlyProven ability to multi-task & ability to prioritize tasksPossess strong logic, and ability to take initiativeAbility to work cohesively with other GFL Collections teams, as well as Billing and Cash Apps to increase cash flow and reduce overall DSO
#GFLTalen
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
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This position is located in Southfield, MI with potential relocation and sponsorship assistance depending on candidate qualifications.
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