Business Process Analyst

Business Process Analyst – Hybrid in Wilmington, DEThe Business Analyst will design processes and changes to processes that will be used to implement the business transformation solutions completed through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. They will adhere to the established processes and requirements to use case modeling processes to manage methodology and practices. Tasks/Objectives of the RoleAnalyzing current business processes, workflows, and procedures to identify areas for improvement.Developing and implementing optimized processes and procedures to enhance efficiency, productivity, and customer satisfaction.Collaborating with stakeholders to design and execute process improvement initiatives aligned with project goals.Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.Communicate with project team and project sponsor to ensure alignment on proposed changes.Create process documentation and guidelines, including standard operating procedures and workflow diagrams.Provide training and support to team members on new processes and best practices. RequirementsBachelor’s degree3-5+ years of experience in business process analysis and project managementExperience working in pharmaceutical company preferred.Familiarity with process mapping and modeling techniquesStrong analytical skills with the ability to collect, study and interpret complex data.Ability to manage and perform multiple complex tasks as part of the daily work assignment.Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.Must show sense of urgency, confidence, and ability to work with multiple teams and cross-collaboratively.

Term & StartHybrid (60% on-site) in Wilmington, DE (19850) 8-mo contract with possibility to extend, starting ASAP (project runs until 2027)Pay Rate: $60-69/hr ($120-138k annually) Business Unit: Finance Interview process: Virtual interviews with HM and one or two directors.