Human Resources Associate

Job Title: Human Resources and Client Services Associate

Reports To: VP Recruiting & Operations

Job Overview:GForce Life Sciences is one of the fastest-growing companies in the US! Ranked #8 in 2018 and #90 in 2019 on the Inc. 500 Fastest Growing Private Companies list, we are continuing to expand! GForce has repeatedly been awarded as a “Best Staffing Company to Work For” by Staffing Industry Analysts and “Best Companies to Work For” in our home state of Illinois.

The Human Resources and Client Services Associate is responsible for managing the day-to-day operations of the human resources department, including, onboarding, employee relations, benefits, performance management, consultant care & communication, effective office management, social media, marketing and compliance with applicable employment laws and regulations.

The Human Resources and Client Services Associate will work closely with department managers and employees to ensure that the organization has a high-performing workforce that is motivated, engaged, and aligned with the company's goals and values.

GForce ValuesMust embrace and exemplify GForce’s values:Passion – Must love pairing top-notch candidates with clients. “Do what you love. Love what you do.”Respect – Hold our colleagues, clients & candidates in high esteem – always.Integrity – Always focused on doing the right thing in a reliable way.Conviction – Only make promises you can keep to your clients & candidates.Enthusiasm - Attack each day and interaction with zeal.

Key Responsibilities – Human Resources:Onboarding: Oversee the onboarding process for new employees, including orientation, ensure training is scheduled, execute background check and drug test and completing required paperwork.Employee Relations: Serve as the primary point of contact for employee relations issues, providing guidance and support to managers and employees to resolve conflicts, promote open communication, and ensure a positive workplace culture.Benefits administration: Responsible for managing employee benefits, including health insurance, retirement plans, and other benefits programs.Performance Management: Responsible for managing employee performance, including conducting performance evaluations and developing performance improvement plansCompliance: Ensure that the company is in compliance with federal, state, and local employment laws and regulations.Employee engagement: Responsible for developing and implementing employee engagement programs to increase employee satisfaction and retention.Data management: Responsible for maintaining accurate employee records, managing HR data, and producing HR reports.

Client Services:Effective office management:Order, manage and organize all office supplies and food/coffee for office.Coordinate food, supplies and set up for office events.Coordinate birthday and anniversary celebrations.Primary interface with building management and vendors.Consultant Care and Communication:Field consultant operations questions and communication.Execute background check and drug test.Lead new employee and independent consultant startup.Create and coordinate signature of all client and consultant contracts.Social Media:Continue to grow our social media presence.Continue with the job of the week posts – switch up the look for something new.Share at least one industry related article per week.Check up on those scheduled to write blogs. 1 every 2 months.Get more consultants and internal to add review on Glassdoor.Marketing:Timely preparation of Market intel reports.Assist colleagues with marketing requests.Website redesign and maintenance.Other duties upon request.

Who You AreExperience in a fast-paced transactional environment is required.Ability to work in an ever-changing environment is a must.Strong Project Management skills.Excellent Communication skills, both verbal and written.Solid experience with Customer Relationship Management/ Sales Management tools, particularly in areas of report generation and data manipulation.Strong work ethic, intellectually curious and an amazing “figure it out factor”.Ability to multitask, work independently, set priorities, and work under pressure to meet changing deadlines while maintaining quality. Doesn't mind last minute changes and can respond to needs quickly and with grace.Excellent verbal and written communication skills, easygoing & “can-do” attitude, and ability to work well with different personalities.Self-starter with a demonstrated ability to deal with and operate effectively in the presence of ambiguity.Proven ability to direct, track, and manage a number of completing priorities and initiatives simultaneously.Emotional maturity and ability to influence without authority.High level of integrity and discretion.