Senior Outreach Manager

At Ghirardelli Associates, we believe that thinking outside of the box is the spark to set innovation on fire. Ghirardelli Associates is a full-service construction management firm, with 20 years of experience providing service throughout California. Our company inspires ingenuity by providing cutting-edge solutions to our clients, with a commitment to exceptional service. We are proud to shape the communities we live in, while creating a positive environment for our associates to foster creativity and growth.

Associate Perks:Work & LifeCompetitive PTO9 Paid HolidaysGenerous Education AllowanceBonus ProgramsCompany Vehicle (depending on assignment)Bereavement LeaveHealth BenefitsMedical Insurance - United Healthcare and KaiserDental Insurance - MetLifeVision Plan - VSPFlexible Spending Plan (FSA)Health Spending Account (HSA)Wellness Rewards ProgramFinancial BenefitsLife InsuranceProfit Sharing401(k) Plan (employer matching program)

Ghirardelli Associates is currently looking to hire an experienced Senior Outreach Manager. This position will be based out of our Commerce Office. This is an opportunity to work with an experienced team of professionals!

Position SummaryThis position leads the Public Outreach team by developing, communicating, and coordinating the various community outreach activities and services for governmental agencies. The position reports directly to the Exide Project Manager.

Responsibilities: SafetyUphold the Ghirardelli safety principles and ensure the health and safety at work of all employees and that of any others who may be affected by Ghirardelli activities.Ensure that risks to health and safety are continually assessed and eliminated or minimized and that adequate arrangements are in place for planning, organization, control, monitoring and review of safety.

Duties and ResponsibilitiesDevelops and manages a Public Outreach Project Organization and Project Budget.Develops and utilizes tools that will measure the success of the Public Outreach Project Organization.Supervises and mentors Public Outreach staff applying professional best practices.Manages personnel matters professionally while working closely with other departments.Develops and nurtures client and community relationships.Manages client expectations.Advises client on sensitive and confidential issues.Oversees, implements, and facilitates community outreach meetings, open house information sessions and other public events, as needed.Responds to public and community inquiries. Briefs clients and stakeholders on matters of public interest and concern.Drives the development of all public outreach informational materials, presentations and displays for the project, including media/new media outreach and website content.Supports the development of public outreach informational materials, presentations and displays for the company.Manage the day-to-day activities and resources to ensure projects are progressing according to timelines.Leads cross-functional team meetings and provides status updates regarding project milestones, deliverables, risks, and issues.Hires, manages, and motivates, multi-disciplined staff.Coordinates with engineering teams to identify and ensure adequate budget and staffing for outreach to support clients’ projects.Participates in goal setting and regular performance reviews of all staff.Delegates tasks and responsibilities to appropriate cross-functional team members.Assists with development and implementation of the Public Outreach business plan for the company.Establishes and maintains a network of effective working relationships within the industry.Engages and communicates with local and state organizations and key stakeholders within the communities to develop and enhance long standing relationships and opportunities.Manage the creation, review, and distribution of press documents.Ensures that established policies, procedures, and guidelines are followed at a high level of quality.Collaborates with other departments to design inspiring visual communication that aligns with company objectives and initiatives.Serves as a key contributor/leader of large-scale initiatives and highly complex projects.Follows business and competitive trends to gain an understanding of the business environment and make recommendations for our best possible approach to win and retain business.Delivers annual community outreach internship program.Collaborate with Ghirardelli Leadership, marketing and business development team to target and win work with capture plan.Work with business development staff in preparation of project proposals and interviews.Performs other job responsibilities as assigned.

Skills/Qualifications:Effective written, interpersonal, and communication skills with the ability to work as part of a team involving staff, clients, and outside agencies.Proficient using Microsoft Office suite (Word, Excel, PowerPoint, etc.).Knowledge and experience in working with diverse communities throughout California.Knowledge of government structures, agencies, and policies.Experience in facilitating public meetings and other public forums.Exceptional organizational and planning skills.Works effectively with project managers, engineers, and other team members to articulate project goals, issues, and timelines.Experience with creating engaging displays and public outreach materials.

Minimum Qualifications:Six years of experience in public outreach, public and community relations, public affairs, or related field.Experience with supervising a minimum of five staff.One-year of experience working with DTSC.Bachelor’s degree in communications, business, marketing, or related field preferred; equivalent work experience will be considered.Fluency in oral and/or written communications of one or more languages, not including English, is preferred.Valid California Driver’s License Required.Ability to manage multiple priorities with competing deadlines.Experience with project evaluation of client outreach activities.Ability to travel throughout California as necessary.

Physical Demands/Working Conditions:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit for up to 6 to 8 hours per day while working at a computer, during meeting or while driving. Walking up to 8 hours per day while performing field visits. Ability to see well enough to function in a typical office environment and read standard text on paper and electronic screen of a computer or handheld device. The associate frequently is required to use hands. Repetitive reaching, repetitive hand use. Physical agility to perform tasks requiring a full range of body movements including lifting, pushing, pulling, bending, stretching, twisting, reaching, balancing, squatting, climbing, crawling, kneeling, or assuming crouched positions, repetitive arm, hand, finger, wrist, leg or foot motion. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Frequently use safety equipment such as a hard hat and safety vest. Must be able to work in all weather conditions and can work any day of the week both night and day. Available for after hour emergency response. This position may require travel throughout California, anticipated travel is about 20% annually.

Ghirardelli Associates is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

$93,6000 - $124,800/per year*The wage range listed above is for this specific job posting and hire.