Clinical Applications Support Specialist
📋 Role Overview & Responsibilities
Description
GI Alliance is seeking an experienced Clinical Applications Support Specialist
Duties of this position include, but are not limited to, the following:
Position purpose
Provide non-hardware support, education and training for all users of GI Alliances gGastro/gPM application, with adherence to GI Alliance policies and the gGastro/gPM manuals. Support clinical quality and centralized functions related to these applications and other applications within the GI Alliance environment.
Responsibilities/Duties/Functions/Tasks
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acknowledge clinical guideline recommendations in gGastro according to policy.Support and educate users for all needs pertaining to gGastro functionality according to policies/procedures, including re-direction to additional teams as neededTrain new users via webinar, on-site visits, both before, during and shortly after onboarding in the gGastro/gPM applicationComplete gQuality form for procedures performed in GI Alliance gGastro systemConfigure all necessary elements to add new users, including logins, locations, etc.Provide appropriate feedback to supervisors/management for deviation or errorsTraveling is requiredPerform other duties as assigned
Qualifications
Qualifications
Excellent communication skills, both written and verbal.Excellent customer service skills are requiredExperience working in a medical officeAbility to learn and understand medical terminology as it relates to the practice. Ability to multi-task and work in fast-paced environment.Ability to learn GIA gGastro best practicesDetail-oriented and the ability to focus on specific tasks.Proficient technical (computer) skills.Self-motivated with initiative.Strong sense of ethics.
Education: High School diploma or equivalent.
Experience: Some experience with Word and Excel preferred.
Performance Requirements
Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran
Frequently Asked Questions
How do I apply for the Clinical Applications Support Specialist position at GI Alliance? ▼
Click the “Apply for this Position” button on this page to submit your application directly to GI Alliance without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Dallas, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →