Client Enablement Intern

Description

Immerse, Explore, and Impact the Universe of Payment Solutions by expressing your interest in the Global Payments 2024 Summer Internship Program. Spanning the course of 10 weeks, from June 3rd - August 9th, this program is available to sophomore-graduate students currently enrolled in a college or university. This internship program will be primarily based in Atlanta, GA, and Oklahoma City, OK.

Throughout the program, you will have the opportunity to complete a capstone project, participate in professional development sessions, and receive mentorship. Apply today to the Global Payments Internship program to immerse yourself, explore new horizons, and make a meaningful impact on the future of payment solutions!

Zego is a dynamic and innovative property management automation company committed to delivering cutting-edge solutions. As we continue to grow, we are seeking a motivated and tech-savvy IT Intern to join our team. This position offers a unique opportunity for hands-on experience in desktop, server and network support, allowing the candidate to develop skills in Windows and Linux server administration, helpdesk support, and networking

Summary Of This Role

Manages the activities of client training in the operation of company products. Plans course design and support documentation for automated training modules within the product dashboard. Develops, evaluates, and delivers client documentation through various delivery channels and document storage sites. Ensures training programs meets client objectives. Evaluates data to ensure effectiveness of training.

What Part Will You Play?

Assists the team in the approach for identifying and determining needs for providing education for existing clients and converting clients. Supports our client's activity by serving as an education support preparing training solutions and innovative methods. Automated and recorded video training modules to ensure the needs of the client and the business are met. Explores the planning, development, design and implementation of enhancements and new product education for clients. Provides reporting to client on status of staff activity and prescribes activities to increase engagement. Participates in client meetings and forums. Works with team on the to determine the content, accuracy, timeliness, and areas of improvement of processes and deliverables. Knowledge Base Article and Video Library organization and updating to meet new personna of client training. Monitors trending data and evaluates effectiveness of all content created and developed by the team. Not an exhaustive list; other duties as assigned

What Are We Looking For in This Role?

Minimum Qualifications

Pursuing a Degree in Behavioral Science, Psychology, Business, or Art related field of study from an accredited university is preferred. Rising Sophomore to Graduate Students currently enrolled in college or university Interns must be willing to attend a two-day orientation on Eastern Standard Time.

Preferred Qualifications

Interest in gamification, automated delivery of video training modules based on client behaviors, and technical writing skills.

What Are Our Desired Skills and Capabilities?

Technical Writing

Video editing

The US base salary for this full-time position is $18-$22/hour + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.