Cloud Site Reliability Engineer
📋 Role Overview & Responsibilities
Description
TouchNet, a Global Payments Company, is seeking a Site Reliability Engineer to assist in the implementation and administration of software deployments for a highly secure, highly available environment.. This will include close collaboration with software engineers and IT administrators for microservice deployments to the cloud as well as to legacy infrastructure. In this role, you will be responsible for bridging the gap between development and operations by assisting in the administration, maintenance, and documentation of deployment pipelines, as well as monitoring and logging processes.
Responsibilities
Support automation routines for infrastructure provisioning and software deployments Support existing custom software solutions that enable development and operations to manage software and environments Administer, maintain, and document CI/CD processes to allow operations teams to deploy solutions into upper environments Automate additional routine tasks where possible Collaborate with development teams and leadership on a daily basis to identify, troubleshoot and resolve issues in upper environments environments and processes Recommend process improvements to increase operational efficiency Exemplify a culture of innovation, collaboration, and problem-solving
Minimum Qualifications
2 years of devops / automation experience Conceptual understanding of devops topics like CI/CD and infrastructure as code Experience with cloud platforms like AWS, Azure, or GCP, including container orchestration offerings, infrastructure automation tools, and logging/monitoring tools Proficiency with one or more programming languages Proficiency with one or more scripting languages Fluency with basic networking concepts Comfortable in Windows and Linux environments Ability to diagnose and resolve computer system and operational issues A passion for automation and efficiency A desire to teach and to learn Self-motivated and independent. Able to drive projects to completion with minimal supervision Strong verbal and written communication skills, with ability to relay complex topics to both technical and non-technical team members BS/BA degree completed or in the works (Computer Science, Engineering, Math, Business/CIS or related) or relevant experience in lieu of a degree may be considered
Preferred Qualifications
4 years of strong devops / automation experience Experience securing and managing PCI-compliant environments Experience with Ansible Experience with Terraform Experience with Python Experience with agile methodologies like Scrum or Kanban Experience with application development is a plus Familiarity with Java application servers like Tomcat or Wildfly Experience with Docker and container orchestration Experience with Subversion Experience with Git and GitOps, build tools like Jenkins or TeamCity, collaboration tools like Jira, Rally, Confluence, and Crucible
About TouchNet
TouchNet, a Global Payments Company, is a pioneer in delivering innovative commerce solutions to Higher Education. Since 1989, colleges and universities have relied on TouchNet to unify and secure transactions everywhere money moves on campus. Today, TouchNet U.Commerce is the premier commerce management system for Higher Education. TouchNet solutions help institutions run campus business better by providing greater control over transactions, costs, compliance, and financial operations.
TouchNet, a Global Payments Company, is committed to Diversity, Equity, and Inclusion (DEI). As “Champions of Inclusion,” we are fully committed and focused on creating a better tomorrow in the communities in which we live and work. Diversity is integral to our culture, and we are passionate about building and sustaining an inclusive and equitable working and learning environment.
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/
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This position is located in Lenexa, KS with potential relocation and sponsorship assistance depending on candidate qualifications.
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