Vehicle Inventory Control Analyst (PA)

Job Details

Job Location

VPC Philadelphia Southport - Philadelphia, PA

Position Type

Full Time

Education Level

High School/G.E.D

Travel Percentage

None

Job Shift

1st

Job Category

Admin - Clerical

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

Customer Service interacts with internal and external customers; providing support, data and pertinent information, to ensure production runs efficiently.

Responsibilities

Analyze, Validate, Reconcile and Submit DataPulling and comparing records from Company software and 3rd party software using Excel and Word - VELES, SAP, ITMS, GPMS, GPQMS, etc.Sorting data into necessary reports as requestedAnalyze data to determine the next step in meeting objective goalVerifying the validity of data and updating as neededIncrease efficiency and productivity of reporting methodsAnalyze and identify data patterns to filter problematic areas of data and reporting methodsSending and receiving data as requestedCommunicating VIN activity clearly and concisely via verbal communication and email transmissionProperly escalate critical information to department managerAdministrative SupportAnticipating the needs of internal/external customersAnswering phones, replying to email in a timely fashionEnsure all inquiries have been completed by the department in a timely mannerEnsure department manager is up to date with all relevant informationEngage in face-to-face meetings with customers for the provision of one-to-one serviceAssist Carriers in locating units, repair requests, expediting shipments for customers, and any other issue that may prevent units from shippingWork Order Completion/Print/Reprint/ValidationMonroney Print/Reprint/Sort/ValidationProactively investigating issues and responding accordinglyDay-to-day operation of all programs and equipment, including scanners/tablets/printersCoordinating Production Activities Led By OperationsAnticipating the needs of OperationsCreating, printing and distribution of necessary/requested reportsGenerating new reports to aid Operations in meeting organizational goalsVIN lists (various configurations)Allocation/Decommit Report (VINS ready for production)Issuing requests to labor provider to meet objective goalsOffsite Truck Shuttling (VINS located off the main property)Purification of stock transfers received from other Port’sReceiving dealer returned units into inventoryRequesting entry inspections on all returns and transfersAdvising carriers of transportation damage liability for returns and transfersComposing Standard Work Instruction SheetsAnalyze existing processes for improvementDetermine structure of standard operation procedurePrepare scope of process for department/individual relevancyUse consistent style and start steps with action commandsBe conciseCollaboratively work out all necessary steps of the processRecords tasks step by stepInclude sub-tasks when necessaryInclude visual overflows and visual aidsAccess potential problems in the processRamp Operation at Navy YardRetrieve railcar numbers with corresponding A-end and B-end sealsEnter railcar numbers into TADS system according to railcar location on each track and padAssign location to all VIN's on each rail car and print bay ticketsInvestigate problematic VIN's, damages, and the relocation of VIN's from their assigned location to sickbay area and/or Southport VPCPark VIN's for carrier availability and clear track sheet in TADSSubmit a minimum of 10 reports daily to Glovis HQ and NS CorpPerform physical inventory and system reconciliation in TADS weeky and monthlyProvide daily pull list to Conrail for clearing of empty railcars on each trackOther duties as assigned

Qualifications

Skills

Proficient PC skills - Word, Excel, PowerPoint, Outlook, and database management systems Ability to read, comprehend and interpret documents such as operating and maintenance instructions, and procedure manuals is required Ability to write routine reports and correspondence is required Ability to communicate effectively before groups of customers or employees of organization is required

Education & Experience

High School Diploma/GED 3 years required OR equivalent combination of education and experience in Customer Service or Microsoft Office preferred 2 years preferred OR equivalent combination of education and experience in IVeles, ITMS, SAP, or Excel

Physical Requirements

Ability to use computer, copy/fax machine Lift up to 10 lbs. Carry up to 10 lbs. Push/pull Bend/stoop Kneel Squat/crouch Stand

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Comfortable working at heights, specifically rail car heights Ability to operate a computer, copier, and scanner Exposure to changes in temperature, work in all seasons Exposure to dust in rail cars and VPC fumes The position is based out of Philadelphia, PAoffice at a plant manufacturing/warehousing environment.

The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of skills and abilities required to do the job. Glovis America, Inc. reserves the right to alter and change this job description at any time without notice based on business needs.