Senior People and Culture Business Partner

Position: Senior People and Culture Business Partner

Are you performance-driven and want to make a tangible impact? Are you looking for professional growth opportunities and a chance to build a career? Are you a problem solver who loves a good challenge? Do you want to change the world one retail return at a time?

Our mission at goTRG is to solve the problem of returns by increasing profits from returns and decreasing the environmental impact. We make it easy for retailers, manufacturers, vendors, and 3PLs to handle every item from the point of return to final disposition. We are the only company that manages the entire reverse logistics process end-to-end.

Our company is vertically integrated with SaaS, Supply Chain, and ReCommerce business units, working under one roof to make the most impact for our clients. By joining our team, you'll be a part of:

• SaaS that eliminates human biases from returns decisions and connects to every part of the retail ecosystem from the point of sale to supply chain to ReCommerce. • Best-in-Class Reverse Supply Chain services. • ReCommerce Services that list across 20+ high demand marketplaces.

Over the past decade, goTRG has experienced aggressive growth, and we are actively seeking qualified and passionate teammates in every functional area to help us solve returns. Come join our family that works hard, knows how to have fun, and stands firmly by their values of sustainability, innovation, teamwork, and partnership.

Position Summary

The Senior P&C Partner position is responsible for formulating partnership with teammates and managers across the P&C function to deliver value-added service to management and teammates that reflects the business objectives of the organization.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other location positions in the department

Primary Responsibilities/Essential Functions: Consults with location manager, providing guidance when appropriate.Analyzes trends and metrics in partnership to develop solutions for assigned locationsManages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.Conduct new hire orientationProvides day-to-day performance management guidance to location management (e.g., coaching, counseling, career development, disciplinary actions).Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.Provides P&C policy guidance and interpretation.Develops contract terms for new hires, promotions, and transfers.Provides guidance and input on business unit restructures, workforce planning and succession planning.Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.Manage the benefit process.Performs other related duties as assigned.

Requirements

Excellent verbal and written communication skills. Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Proficient with Microsoft Office Suite or related software.

Education and Experience:Minimum of 8 years of experience resolving complex employee relations issues.Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.Bachelor’s degree preferred. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) a plus but not required.