General Manager
📋 Role Overview & Responsibilities
Description
Who Are We
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
The General Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The General Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Benefits
On-Demand Pay Competitive pay plus bonus potential Medical, Dental and Vision insuranceVacation/Holiday/Sick Time PayEmployee perks and discount programFree Black Card Membership401(K) Plan
As The General Manager You Will
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines. Manage day-to-day club operations. Provide leadership within a team to set and achieve club goals. Recruit, onboard, and train high-performing employees. Delegate responsibilities to club staff and enforce all PF policies and procedures. Track club and employee statistics and reports (weekly, monthly, annually). Administration and processing of all weekly/bi-weekly employee payroll and ensuring payroll is within budget. Coach and counsel team members through disciplinary process up to termination. Execute retail transactions with accuracy and drive sales goals.
Requirements
What you bring to the table
1+ years of Customer Service experience2-3 years of experience supervising and leading a teamMust be 18 years of ageAssociates or Bachelor's degree are preferredWilling to become CPR/AED Certified (Training provided by Planet Fitness)Strong customer service skillsStrong problem resolution skillsStrong verbal and written communication skillsBasic computer proficiency (Microsoft Suite)Ability to lift up to 50 poundsAbility to walk and stand for prolonged periods of timeAbility to continuously talk in person or on the phone during shiftWill occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description
$42,000 - $45,000 Per Year
Frequently Asked Questions
How do I apply for the General Manager position at Grand Fitness? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Grand Fitness without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Hialeah Gardens, FL with potential relocation and sponsorship assistance depending on candidate qualifications.
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