Systems Coordinator
📋 Role Overview & Responsibilities
Position Title: Systems CoordinatorExempt Status: Part-time/Non-exempt; 25 hours per week M-FReports to: Systems Manager
Overview: The Greensboro Chamber of Commerce (Chamber) is the largest business organization in the Triad and serves as the principal economic and community development organization in Greensboro. We accomplish our work through four program areas: Action Greensboro, Economic Development, Launch Greensboro, and Member Engagement. There is support for these program areas provided by Governmental Affairs, Marketing & Communications, and HR/Finance/Administration.
The Systems Coordinator plays a pivotal role in delivering comprehensive administrative support across various domains within the organization, encompassing Database Management, Systems Management, Investor Relations, and Billing Management. With a primary focus utilizing the GrowthZone platform to aggregate substantial data sets, the Systems Coordinator facilitates informed decision-making for both internal staff, investors and members. Collaborating closely with the Systems Manager, they contribute to projects aimed at ensuring data accuracy for enhanced reporting, analysis, and visualization, assisting the executive staff in achieving strategic objectives organization-wide. Essential Duties & Responsibilities:• Monitor processing and functionality of CRM, ensuring the accuracy of the database• Implement billing procedures for members & investors and assist in retention efforts• Support executive staff with administrative tasks relating to the current GROW campaign• Conduct quality assurance reviews of data, reconcile, and report findings to Systems Manager• Provide members & staff with support to resolution troubleshooting within database• Perform other duties as assigned
Education & Skill Requirements:• Strong working knowledge of or ability to learn entity management software associated with the organization• Critical thinking, deductive reasoning, and strategic planning to solve problems• Strong attention to detail and ability to seek efficiency in tasks• Ability to navigate complex scenarios and make well-informed decisions• Strong organizational and time management skills with the ability to multi-task, meet deadlines, and maintain professionalism under pressure• Strong verbal and written communication skills• Strong interpersonal skills• Accuracy in data entry• Proficient in Microsoft Office
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This position is located in Greensboro, NC with potential relocation and sponsorship assistance depending on candidate qualifications.
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