Technical Writer
📋 Role Overview & Responsibilities
Company: Gridiron Air LLC was established in 2021 to provide safe, reliable, high quality wide-body air transportation to the Arizona Cardinals Football Club. The company is expanding and is actively seeking Part 121 certification with the goal of delivering best-in-class service to sports teams and various organizations.
Position Summary: The Technical Publication Writer will oversee all technical publication needs, including manual revisions accomplished with Adobe FrameMaker and management of the Comply365 application for our Company Manual System. This role will be responsible for managing various publications such as alerts, read & sign documents, and other supporting documentation including compliance reporting. We are seeking candidates who are passionate about technical writing and committed to maintaining the highest standards of quality and compliance.
Reports To: Director of QualityLocation: Fort Worth, TX
Primary Job Duties:Responsible for maintaining and updating company Process change notifications in manuals through standards, style guides, and consultation with appropriate departmentsEnsure technical publications are accurate, clear, and easy to understand for both technical and non-technical usersDevelop and manage technical publications within a component content management systemResearch and interpret technical information to develop technical documentsPrepare, review, revise, and maintain technical documents, including design, modification, system operations, testing, and user documentationDevelop and write user-friendly content that effectively meets the needs of the target audience, using insights to create language that leads to user successEnsure technical publications adhere to industry standards and regulatory requirementsEdit technical publications for accuracy, clarity, and consistencyCollaborate effectively to gather necessary information for technical publication developmentCoordinate with necessary stakeholders to prioritize and complete specific tasksCreate and manipulate charts, diagrams, and figures for inclusion in technical publicationsReview and revise existing internal documentation to incorporate updates, changes, or improvementsManage document version control and maintain documentation repositories or librariesStay updated on industry trends, regulations, and best practices related to aviation technical writingMaintain a minimal error rate, editing work before submission for reviewAdhere to industry standards and guidelines, continuously seeking opportunities for improvementActively contribute to the development and improvement of departmental procedures and practicesManage the company manual system
Additional duties and special projects as assigned and required, adapting to evolving needs and contributing to team success
Required Skills & Qualifications:Demonstrate excellent technical writing skills, effectively communicating complex concepts clearly and concisely.Proficient in XML authoring software, Adobe FrameMaker, and MS Office Suite.Excellent communication, organizational, and interpersonal skills.Ability to work independently, prioritize tasks, and meet deadlines effectively.Effective collaboration with individuals and teams at all organizational levels.Knowledge of technical publications regulatory requirements and Industry Writing Specifications. Must be willing to work in a time-sensitive environment and effectively manage stress associated with meeting deadlines and managing unexpected change.Capable of interpreting a variety of and multiple instructions.Detail oriented with an initiative-taking problem-solving mindset.Self-motivation and flexibility for a 24/7 operation, as needed.
Desired Skills & Qualifications:Demonstrate excellent technical writing skills, effectively communicating complex concepts clearly and concisely.Proficient in XML authoring software, Adobe FrameMaker, and MS Office Suite.Excellent communication, organizational, and interpersonal skills.Ability to work independently, prioritize tasks, and meet deadlines effectively.Effective collaboration with individuals and teams at all organizational levels.Knowledge of technical publications regulatory requirements and Industry Writing Specifications. Must be willing to work in a time-sensitive environment and effectively manage stress associated with meeting deadlines and managing unexpected change.Capable of interpreting a variety of and multiple instructions.Detail oriented with an initiative-taking problem-solving mindset.Self-motivation and flexibility for a 24/7 operation, as needed.
Experience:Minimum of one (1) year of experience in technical writing, preferably in the aerospace industry is a plus.
Education:Bachelor’s degree in aviation, English, Technical Communications, Engineering, or related field preferred.
Benefits Overview: We offer a competitive benefits package, which includes medical, dental, and vision insurance as well as company paid Life and AD&D with the option to buy-up, and 401(k) matching — to assist employees balance their professional and personal lives and plan for a fulfilling future.
paydental, visionwith company matchphone reimbursementpaid uniforms (if applicable)assistance program
Gridiron Air is an equal opportunity employer, providing equal employment opportunities (EEO)
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