Dispatcher

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies, Lone Star Materials serves customers throughout central and south Texas with locations in Austin, La Feria, Laredo, and San Antonio. Many of our team members have worked at Lone Star Materials for more than 15 years, and some have been with us for 25 years or more. We also have several employees who started their careers in delivery and warehouse positions and later advanced into management. This is a testament to the great culture and work environment that Lone Star Materials provides.

For more information about our family of companies, please visit gms.com or lonestarmaterials.com.

Position Summary

The primary function of a dispatcher is to direct and coordinate the ordering and delivery of materials to customers in the day-to-day operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. This employee directs all activities that concern delivery, warehouse and facilities.

Duties & Responsibilities

Responsible for the fast, accurate processing of sales orders, setting up job’s information, confirming & appropriate reports which support sales order processingProcessing credit memos on the computerAssist customers with will call ordersSupervises stocking crews, conducts performance reviews and employee orientation, and coordinates driver trainingSchedules and dispatches crews to maximize time efficiency and monitors labor costs on each jobComputes payroll accurately and on timeTrains new stockers on how to perform job safely and correctlyCompletes new hire and training paperwork in a timely mannerEnsures compliance with VCR programResponsible for triple count and job completer programResponsible for front counter, office/dispatch, restroom and yard/warehouse cleanlinessResponsible for ensuring that trucks are cleanPerforms job in a safe manner

Basic Qualifications

High school diploma, requiredCollege degree, preferredMinimum 2 years of related work experienceStrong Microsoft office skillsAbility to quickly and accurately perform basic math skillsAbility to quickly read a road/geographical map and communicate directionsOrganization skills demonstrated in job performanceDemonstrated ability to follow instructions with limited guidance

Core Competencies

Ability to self-manage, show initiative and be proactiveCommunicate professionally, both verbally and in writing to coworkers and customers

Physical Requirements

Must be able to remain in a stationary position in an office environment 80% of the time.Occasionally, move about inside the office to access files, office machinery, etc.Must be able to operate basic office machinery.Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Required Cognitive Skills

Must be able to problem solve and prioritize tasks.Must be able to manage stress depending on deadlines and ongoing projects.Must be able to multitask.Must be able to receive and analyze information.Must be able to quickly communicate solutions if problems occur.Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits & Perks

Medical, Dental, Vision, Disability & Life InsuranceWellness Benefits401(k) Retirement PlanEmployee Stock Purchase ProgramPaid Holidays & Vacation DaysProfessional Growth OpportunitiesDevelopment & Training Programs

This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

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