SUPV - SLOTS/DUAL RATE MANAGER
📋 Role Overview & Responsibilities
Overview
Under the direction of the Slot Shift Manager, the incumbent assists Slot management in all phases of Slot Operations.
Responsibilities
Monitor daily jackpot and machine malfunctions transactions for accuracy and response time.Responsible for supervising Slot attendants on assigned shift within assigned section.Assists in training, counseling, scheduling and evaluating Slot attendants.Handle employee and customer complaints and disputes.Promotes positive customer service, safety, security and creates a friendly atmosphere.Ensures that Slot attendants work with cashiering personnel, security officers or other Hard Rock Hotel & Casino staff in regards to jackpot payouts, and exchange slips.Monitor IRS currency transaction reporting requirements.Safeguard against theft and ensures the security and integrity of all casino property.Report developments that may affect the casino operation to the Slot Shift Manager or Assistant.Ensures compliance with all gaming regulations.Coordinates and participates in Slot special event functions.Promotes positive public/employee relations at all times.Maintains a clean, safe hazard-free work environment within area of responsibility.Performs all other related and compatible duties as assigned.
Qualifications
High School diploma or Equivalent preferred. Minimum one (1) year of Slot Attendant or Slot Technician experience preferred, or one (1) year of casino experience with previous experience as a Slot Floor Supervisor in a high volume casino environment
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Frequently Asked Questions
How do I apply for the SUPV - SLOTS/DUAL RATE MANAGER position at Hard Rock Hotel & Casino Atlantic City? ▼
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This position is located in Atlantic City, NJ with potential relocation and sponsorship assistance depending on candidate qualifications.
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