Custodian A (65472BR)

Job Summary

Facilities Maintenance Operations (FMO) offers building &landscape maintenance, and custodial

services to Harvard faculties and departments on a fee-for-service basis. All services are provided

in strict accordance with customer-determined standards. As such, FMO operates as an in-house

alternative to contractor services and therefore must manage itself under the same principles

that guide any successful maintenance service business.

Position Description

As described in the customer service level agreement, may include but not limited to:

Performs routine and specialized cleaning of academic and non-academic spaces, including but

not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and

assembly spaces, restrooms, common areas and entryways, as assigned. Maintains all assigned

areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food

handling/preparation areas. Restocks restroom and kitchen area consumable supplies daily.

Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or

washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light

and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash

and recyclables to designated pick-up points. Strips, waxes and burnishes floors using power floor

machines. Operates heavy-duty wet pick-up machines to remove liquids from floor surfaces.

Washes interior windows and first floor exterior windows. May be assigned to perform

residential housekeeping during Reunion/Commencement events. Performs related duties as

required. May be required to move furniture or other heavy objects for extended periods of time.

Performs snow removal assignments including shoveling, sweeping, and applying ice melt or sand.

May be required to operate equipment, including heavy floor machines. May be required to use

ladders on a regular basis. May be required to work occasional overtime in support of business

needs.

Basic Qualifications

A minimum of 1 year cleaning industry experience required Basic proficiency in the English language including reading, writing, and speaking

Additional Qualifications And Skills

Provide responsive customer support in all phases of custodial and related building

operations.

Must be quality focused, customer service oriented and able to routinely communicate

clearly in the English language with co-workers and customers in a professional

environment.

Must observe and comply with all standard safety codes and practices and perform work

in accordance with recognized industry and university standards.

May be assigned to work independently or as part of a team under the guidance and

direction of the Area Supervisor and/or Crew Chief. Must be available to respond to off hour

emergencies as needed.

May be required to work occasional overtime in support of business needs.

Physical Requirements

Ability to perform repetitive tasks as listed in the Duties and Responsibilities. Such tasks require

repetitive stooping, bending, reaching, and carrying, especially to vacuum, sweep and mop

stairwells, perform high and low dusting or cleaning, etc. Must be able to tolerate dust and other

airborne particles as well as approved cleaning chemicals. Must be able to lift and carry up to 40

lb. routinely, on a daily basis. May be required to lift and carry five-gallon pails of cleaning liquids

at various times (weighing up to 40lbs.)

Working Conditions

Emergency Status Designation

Critical Operations Personnel

Special Requirements

Required to wear a clean, neat uniform and maintain a professional image at all times.

Must display and wear an ID badge at all times

Additional Information

The health of our workforce is a priority for Harvard University. With that in mind, we strongly

encourage all employees to be up-to-date on CDC-recommended vaccines.

Work Format Details

This position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Benefits

We invite you to visit Harvard's Total Rewards website ( https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools. Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Facilities

Department Office Location

USA - MA - Cambridge

Job Code

220001 Custodian A

Work Format

On-Site

Salary Grade

000

Department

Custodial Services

Union

01 - Serv Emp Int Loc 615-Custodial

Hourly Rate and/or Rate Range

$26.32-$26.96

Time Status

Full-time

Pre-Employment Screening

Criminal, Drug Testing, Employment, Identity

Schedule

Monday-Friday 3:30pm-12:00am

Days off: Sunday & Saturday

Location: Harvard Law School

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.