Senior Systems Administrator (65639BR)

Position Description

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

This position will support applications and systems within HUIT’s Operational Technology portfolio. Operational Technologies (OT) are technologies that monitor or control things in our physical environment. They include such things as: building management systems, industrial control systems, lab monitoring and control systems, etc. This position is part of a team providing support for existing OT systems, and involved in deploying new OT systems. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical systems and ensuring the highest levels of availability, performance and security.

The Senior System Administrator is responsible for building and maintaining servers relating to the central Building Management System environments of the University which now includes two major systems: Siemens Desigo CC and Schneider EcoStruxure.

Principle Responsibilities

Build-out and maintenance of a large number of servers (over 50 servers), for all BMS production and test environments including:  All BMS server components, Automated patching server, and encryption/certificates/CRLs to secure all environments  Microsoft Remote Desktop Services deployment  Integration and management of the OU for the new BMS systems in University AD  Coordination with business stakeholders, highly technical colleagues, and working with third party technology teams  Investigation and resolution some of the most complex technical issues we have in HUIT- OT infrastructure

Typical Core Duties

Participate;

in the 24/7 support rotation and support activities as needed to ensure that customer service levels are met.  fully in software development life cycle  Research, design, and implement technical solutions to deliver business requirements  Identify opportunities to improve and simplify applications portfolio and implement related enhancements  Contribute to creation and maturing of software development best practices and new technologies  Draw on relationship and technical skills to act as technical liaison to internal and external clients and to mentor junior staff  Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct 

Basic Qualifications

Minimum of five years’ post-secondary education or relevant work experience

Additional Qualifications And Skills

Required

Demonstrated experience;

with infrastructure support related to network, server admin, operating system support and hardware  experience in managing complex Windows server environments, including: AD/GPOs, complex certificate chains, scripting (Powershell, etc.)log aggregation/SIEM tools a plus (e.g. Splunk) TCP/IP networking knowledge: networking topology, protocols and services (e.g., TCP, UDP, DNS, DHCP, ACLs, etc.)  Good leadership skills and solutions oriented  Excellent interpersonal and communication skills  Detail oriented and diligent Some exposure to public cloud technologies (e.g. AWS, Azure) Preferred:

Experience with Building Management and telemetry, physical security technologies, data acquisition software, security cameras, etc., and a programming or scripting languageEntrepreneurial by nature with a strong sense of ownership  Higher education experience

Certificates and Licenses

Windows System Administrator Certification a plus  Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred 

Working Conditions

Work may be performed in an office setting or in various building environmentsWalking to various worksites may be requiredParticipate in the 24/7 support rotation, onsite work is necessary primarily in emergency situations as needed

Additional Information

Please provide a cover letter with your application.

Please note

Harvard University requires pre-employment reference and background screening. We are unable to provide work authorization and/or visa sponsorship. This position has a 180-day orientation and review period.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Accessibility

Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.

Work Format Details

HUIT actively supports hybrid work where business needs allow. This position has been designated as a primarily remote position. While this position is primarily remote, travel to campus may be necessary based on business needs and the nature of work. Examples include 24/7 support rotation, onsite work is necessary primarily in emergency situations as needed, bi-annual or quarterly Town Halls, critical business meetings or other work events. Additional details will be discussed during the interview process. The incumbent will need to live in a commutable state that will allow them to be onsite for emergency situations: (Massachusetts, Maine, New Hampshire, and Rhode Island). All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only).

About Us

More about HUIT

Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT’s core values are User Focused, Collaborative, Innovative and Open.

HUIT’s core values are:

User-focused Collaborative Innovative Open

IT Academy (designed for IT Staff):

HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/

Benefits

We invite you to visit Harvard's Total Rewards website ( https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools. Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Information Technology

Department Office Location

USA - MA - Cambridge

Job Code

I0758P Applications Professional IV

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

Salary Grade

058

Department

Technology Partner Services

Union

00 - Non Union, Exempt or Temporary

Time Status

Full-time

Pre-Employment Screening

Identity

Schedule

Participate in the 24/7 support rotation, onsite work is necessary primarily in emergency situations as needed

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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