Epic Application Analyst, Resolute PB

Who We AreWe’re a family of health centers, supported by a family of Associates.For over 25 years, Health Choice Network (HCN) has been an employer of choice in South Florida, supporting health centers, patients, and the communities they serve. We are one of the first successful health center-controlled networks and our success is due largely to our Associates and their commitment to advancing our mission to improve the health status of our communities.Do you want to join an organization that believes in empowering their most precious resource, their Associates? Are you innovative and results driven? HCN is looking for talented, qualified individuals to join our rapidly expanding, first-class team.What We Are Looking ForUnleash your potential as an Application Analyst, taking charge as the primary support contact for our diverse applications. In this crucial role, you'll skillfully coordinate and resolve project-related issues within your assigned areas, backed by your profound knowledge of our organization's policies, procedures, and business operations. Join our dynamic team and embrace the opportunity to showcase your technical expertise and problem-solving finesse, contributing to our collective success. Elevate your career with us, and be a part of cutting-edge technology, continuous learning, and endless possibilities for meaningful impact. Your talents will be celebrated, and your growth will know no bounds in our organization. Take the leap now and step into a rewarding and fulfilling career as an Application Analyst!Position ExpectationsExpertly serves as the primary support contact, providing essential assistance and solutions to application end-users, ensuring seamless operations and exceptional user experiences.Conducts thorough and meticulous analysis, addressing technical issues related to the application, and excels in data collection, contributing to system efficiency and accuracy.Demonstrates proficiency in system maintenance tasks, including error queue management, and actively participates in development, execution, and system testing, adhering to industry best practices.Possesses a strong ability to identify potential system enhancement needs, introducing innovative best practice options for future workflows and processes, fostering continuous improvement and optimal system performance.Additional duties and responsibilities assignedSkills and Abilities for SuccessDemonstrated expertise with in-depth knowledge of the software, showcasing proficiency in its functionalities and capabilities.Possesses a prestigious EHR Certification in a key business area, specifically Epic Resolute PB, underscoring commitment to excellence in the field.Skilled in developing strategic business plans, aligning technological initiatives with organizational goals to drive success.Exceptional ability to effectively communicate technical information to non-technical customers, coupled with active listening skills to translate their needs into actionable solution.Additional skills required for success.Education, Experience and CertificationsComprehensive knowledge of Population Health, Community Health, and Public Health domains, enhancing insights into comprehensive healthcare management.Comprehensive understanding of the healthcare industry, healthcare information systems, and best practices, contributing to informed decision-making and efficient system utilization.Health Choice Network Perks and BenefitsFlexible work environment.Medical, Dental, Vision and Life Insurance plans with employer contributions up to 100% on some of the provider plans, including dependents. HCN contributes $125.00 a month towards eligible associates Health Savings Account.403B Retirement Plan that contributes 5% on an annual basis after a year of service for eligible associates..Generous Paid Time Off, plus an additional 8 paid Federal Holidays per year.Technology Reimbursement Program for eligible associates.Pet Insurance.HCN Cares Wellness Program.Estimated Salary Range$89,914.00 - $100,117.58 (Please note: Salary range provided is an estimate and will be evaluated on an individual basis, taking into consideration the candidate's knowledge, skills, abilities, experience, and education. The final salary offer will be determined accordingly)Health Choice Network is an equal opportunity/affirmative action employer and complies with all federal and state laws, regulations, and executive orders regarding affirmative action requirements in all programs.HCN is a drug-free workplace.Job Type: Full-timeExperience level3 yearsWork Location: Remote