Senior Director, HR Operations

Title: Senior Director, Human Resources

Location: Hybrid (Chicago, Illinois)

Shift: Monday to Friday (8:30am to 5:00pm)

Summary: Are you a dynamic and experienced HR professional ready to make a significant impact on an organization's culture and growth? Look no further! Heartland Human Care Services is seeking a talented and passionate Senior Director of Human Resources to lead transformative initiatives and shape our commitment to being the best place to work in the social sector. As the Senior Director, you will play a pivotal role in developing and implementing HR plans that support our overall objectives. Lead the charge in, labor relations, workforce planning, and more. Be a thought partner in our senior leadership team, driving organizational development excellence and contributing to the success of Heartland Human Care Services. At Heartland Human Care Services, we are dedicated to making a positive difference in the lives of our community. As the Senior Director of Human Resources, you'll be at the forefront of driving strategic initiatives that foster a thriving internal culture aligned with our values and vision. Join a team that values excellence, inclusivity, and continuous improvement in the social sector.

Our Benefits

Medical insurance.Dental insurance.Vision insurance.401(k) match.Paid maternity leave.Paid paternity leave.Commuter benefits.Student loan assistance.Tuition assistance.Disability insurance.

Duties & Responsibilities

Develops HR plans and strategies to support the achievement of the overall company objectives.Provides strategic direction and leadership to the HR department, including but not limited to recruitment, labor relations, contract negotiations and administration, workforce planning, compensation and benefits, employee relations, and staff and leadership development.Develops, implements, manages, and monitors human resources policies and procedures and recommends policies and policy changes to the Senior Leadership Team (SLT) and Board of Directors.Researches and analyzes industry trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law to communicate and apply changes in policies and practices.Leads employment relations including the negotiation efforts related to Collective Bargaining Unit contracts.Leads HR initiatives to promote equity, diversity, and inclusion across the enterprise.Promotes employee benefits, staff development, employee engagement, and recognition and retention strategies as a means of attracting qualified candidates to develop a workforce connected to mission, strategy, and organizational effectiveness.Supervises benefits administration and develops employee services in accordance with applicable policies, procedures, and government regulationsDirects plan audits, reporting, and compliance activities.Uses data for trends and continuous quality improvement.Prepares budget, directs strategic planning, and supervises department’s leadership team.Ensures organization complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements of ADA/EEO; advising management on needed actions.Works with executive leadership to regularly monitor employee morale, turnover, and position vacancies. Periodically conducts employee satisfaction surveys.Assists in planning and directing Town Halls and other company-wide initiatives.Updates job knowledge by participating in conferences and educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Supervisory Responsibilities

HR Business Partner, Payroll Manager, Benefits Manager, Sr. Benefits Administrator, Director of Talent Acquisition Services, Associate Director of Learning & Development.

Qualifications

Bachelor’s Degree from an accredited institute of higher learning in human resources management, business administration, or related fields. Master’s degree preferred.Minimum ten (10) years of progressive Human Resources experience required.Minimum seven (7) years of HR management at the Director level or above required.Work experience in a nonprofit organization is a plus

Certifications/Licenses

Human Resource Certification at SHRM PHR or SPHR level is required. Lean or other process improvement certification is a plus.

Knowledge/Skills/Abilities (K/S/A)

Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.Access to regular, dependable, and timely transportationAbility and comfortability working with people of varying socioeconomic backgrounds.Excellent communication skills. Strong networker, convener, relationship builder, and communicator with experience collaborating with diverse work teams and stakeholders.Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations professionally and diplomatically.A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Ability to work independently and remain self-motivated with minimal direct supervision.Strategic thought partnership and consultancy skills.

Work Arrangement: This role is eligible for a “hybrid” or “remote” work arrangement. If hybrid, it is expected this person would be able to meet for “in person” meetings when needed or at the request of others. In-person meetings may be required regularly (weekly, monthly, etc.). There may also be the availability to work from home when appropriate.

Equal Opportunity Employer Statement

Heartland Human Care Services makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Monday to Friday (8:30 AM - 5:00 PM)