Starbucks Supervisor- Hilton Americas Houston
📋 Role Overview & Responsibilities
THE BEAUTIFUL HILTON AMERICAS - HOUSTON HOTEL IS LOOKING FOR A HARD-WORKING & DEDICATED SUPERVISOR TO JOIN THEIR STARBUCKS TEAM!
At the heart of downtown Houston, Hilton Americas - Houston is connected to the George R. Brown Convention Center via skywalk. They're adjacent to both Discovery Green Park and Toyota Center — home of the NBA's Houston Rockets. Within a mile, discover Minute Maid Park and PNC Stadium (formerly BBVA Stadium) events. Perks include a FedEx store, our infinity pool, and fitness center.
Guests can experience all-day farm-fresh cuisine at 1600 Bar + Grille, grab a fresh cup of coffee at the Starbucks, and stop by Pappasito's Cantina for exquisite Tex-Mex dishes and Houston favorites. The Lobby Bar offers drinks and small plates, and room service is available during brunch and dinner hours. Hilton Americas - Houston consists of over 91,000 square feet of meeting space, 24 meeting rooms, and 1,200 guest rooms!
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What are you waiting for? Apply now to join one of Fortune's Top 2 Best Companies to Work For! Hilton provides wonderful benefits, travel discounts, and the best opportunities for growth with Hilton's continuously growing company!
Here are some perks you can enjoy when joining our team
Access to your pay when you need it through DailyPayCareer Growth & DevelopmentThe Go Hilton travel discount programCompetitive wellness benefitsTeam Member Resource GroupRecognition and rewards programsAnd so much more
What will I be doing?
As a Starbucks Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operationsMonitor, observe and assist in evaluating team member performanceSupport and assist team members in handling guest inquiries and requests and in resolving guest complaintsEnsure compliance with health, safety, sanitation and alcohol awareness standardsManage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordinglyAssist in monitoring inventory and inventory control
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Houston Convention Center
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Bars and Restaurants
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This position is located in Houston, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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