Lease-Up Service Technician

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

As a Lease Up Service Technician with Hines, you will oversee technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited: Complete assigned work orders generated from requests for service in a timely mannerOversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as neededBe proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Willowick policies, standards, and code requirements.Identifies areas for improvement and provides suggestions to improve overall efficiency and productivityPrepare vacant apartment homes for leasing and new move-ins via inspection, identify what requests are needed, scheduling with contractors and vendors as needed, and complete all maintenance tasksAppropriately handle all documentation and other paperwork in a complete fashion without disrupting other service requestsPractice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contactSupport cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possibleFollows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returnedNotify the supervisor about any items needed and evaluate what needs to be re-ordered without being wastefulGenerally competent in understanding and following all current emergency proceduresAdjust and operate the fire alarm and life safety systemsFunctional knowledge of the Willowick policies and standardsOperate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipmentSuccessful completion of all required training programs within required timeframesPossess computer skills to administer the work order programs and building operationsWhen applicable, obtain required city and/or government licenses or permits, i.e.:The EPA CFC Universal Certification Technician certificatePool & Spa Operator

Minimum Requirements include: High school diploma or equivalent from an accredited institution preferredTwo or more years' of maintenance or related experience preferredGeneral knowledge of plumbing, electrical, general carpentry, HVAC, and appliancesAppropriate EPA Certifications for refrigerant recyclingDriver’s license to operate machinery in propertyExcellent interpersonal and communication skillsAttention to detail, organization, and strong multitasking abilities

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 30 countries. We manage a $93.2B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 857 properties totaling over 270 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.