Key Account Manager
📋 Role Overview & Responsibilities
Job Overview
The North America Team has an opportunity for an experienced Key Account Manager (KAM) to drive revenue and new wireless business opportunities in the OEM automotive account base. The KAM is the focal point of contact for NA based OEM automotive customers and/or automotive Tier 1 suppliers. KAMs will identify, develop, and implement near-term and long-term business development strategies relating to the development of their most strategic customers. They will manage specific customer accounts, customer relationship management, forecasting, sales, and customer roadmaps. They are required to identify market and customer opportunities and manage the feasibility of business and customer development. The KAM will liaison with Development Engineers and Product Managers, and will develop and execute a comprehensive OEM automotive sales and business development strategy to enable profit. This position reports directly to the Manager of Product Management
Duties and Responsibilities
Determine new and expand existing OEM customer contacts through regular customer visits, may include truck customersMap out wireless opportunities per vehicle and/or regional/global platformsManage customers’ organizations (engineering, purchasing, marketing, legal, etc.) and coordinate feedback within the Wireless team to align product roadmap and engineering activitiesDetermine quotation opportunities and obtain RFQs. Then driving the RFQs internally to quote.Present the opportunity to the business pursuit and approval committeeManage the project team in the business pursuit phase according to the pre-determined project goalsLead and stand accountable for the regular sales operations, including revenue generation, revenue monitoring and forecasting, new business development and design wins, and customer relationship managementThis role requires active engagement with customers, including activities such as commercial transactions, project identification and management, contract negotiation, issue resolution, and long-term technical partnershipsTravel to customers as necessary
Required Knowledge, Skills, and Abilities:BS in Engineering or alternatively in marketing or business administration is required, MBA preferredMust have 5-7 years or more experience with OEM automotive customersAt least 5-7 years or more in technical field sales or marketingExperience in complex electronics environment; RF and antenna background is a plusClear, strategic thinker with the ability to execute on prioritiesAn effective communicator. Well-presented and businesslike hands-on person. Strong interpersonal communications skills, and ability to work cross-functionally in order to manage customer requirements effectively and drive a project internally to completion.Good understanding of automotive manufacturing business flow.Proven intercultural abilities and excellent English communication skills. German is a plus.Willingness to travel
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This position is located in Auburn Hills, MI with potential relocation and sponsorship assistance depending on candidate qualifications.
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