Quality Assurance Manager

Primary Purpose Of The Role

The Quality Manager is responsible for all Product Quality and Food Safety functions. Responsible for implementing a program that will proactively support process & product quality throughout the manufacturing process and providing leadership and direction to the Food Safety Program in the facility.

Essential Job Duties

Assume the responsibilities of a SQF Practitioner, HACCP Team Member. Ensures compliance with all state, federal and local governmental regulations. Includes written programs, record keeping, reports, inspections, monitoring, testing, and training per guidelines. Directs, develops and delivers quality and food safety training programs to ensure employee's knowledge, understanding and adherence to programs. Manages all the requirements for internal/external audits and ensures all quality and food safety issues are identified and resolved for audits. Manages the nonconformance process and supports the cross functional team regarding the quality and food safety of raw materials, WIP and finished goods. Leads and/or participates continuous improvement projects related to quality and food safety. Handles all external complaints from customers with the cross functional team. Initiates corrective actions to support quality and food safety program. Facilitates, supports, and drives internal corrective active process. Guides and trains the organization with problem solving training and development. Primary quality contact with external suppliers and customers. Supports and oversees national account customer's quality inspection and data analysis. Focal point for external quality audits at facility and support at HGI other locations. Establishes and monitors internal audits and corrective actions. Manages quality budget. Considered a resource for the other facilities as required. Perform other job duties as assigned.

Required Skills/Abilities

Strong problem-solving skills, (Six Sigma certification, Lean practitioner. Strongly preferred)Experience in manufacturing strongly preferred. Experience in Food Safety Programs including Food Defense and Food Fraud strongly preferred. Proficient user in Microsoft Office Suite. Strong communication, leadership, training analytical and organizational skills. Ability to manage multiple tasks simultaneouslyImplement procedures that minimize waste and maximize profitInvestigate customer complaints concerning product consistency and precisionFormulate quality standards for manufactured products and raw materialsTrain employees on the impact they have on the quality of finished goodsSQF Practitioner CertificationResponsible for Food Safety Programs both initiation and executionMinimum Bachelor's Degree in in Engineering, Mathematics, Sciences, or a related field requiredMinimum of 5 years in a Quality Management role

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