Senior Product Owner

Become a part of our caring community and help us put health first

Humana is rapidly evolving from an insurance company with elements of health to a healthcare company with elements of insurance. We are embarking on an ambitious journey to implement a new Member Administration Platform and further our evolution towards a customer-centric operating model. As a member of the Member Administration Platform team you will help us transform our enrollment process and ensure the highest level of care for our customers. This team will have a large focus on technology modernization but also a focus on culture and operations – to embrace modern cloud-based technologies and engineering, agile ways of working & Agile methodologies, DevOps, and a culture that is focused on enterprise leadership, our customers and our associates.

The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

This role of the Senior Product Owner will be organized within a SAFE (Scaled Agile Framework) release train. The Product Owner owns, maintains and prioritizes the product backlog for the team. They share the product vision and works closely with the Business Owners, Principle Product Manager, Release Train Engineer and Delivery Manager to ensure the team delivers value to the business.

This position will work with key business and IT partners to develop strategic plans for the technologies impacting all Lines of Business enrollment portals. This individual is a self-starter; with the ability to identify and pursue opportunities without being provided explicit direction. Strong presentation skills, analytic skills and a passion for improving consumer experiences using technology are essential.

Primary Responsibilities

Accountable for the product backlog and prioritization of user stories with team members as per the vision set by the Principle Product ManagerCreate business features and stories within JIRA AlignPractical understanding of SAFE principles and practicesShares and decomposes Features into user stories (non-technical)Develop a deep understanding of the customer and product needsRecognized voice of the business to the teamWorks closely with Product Manager to represent capabilities and features at team levelBusiness requirements are represented in the product backlogEnsures traceability between requirements to Features to user storiesReview of test cases against user stories acceptance criteriaPeriodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by the Product ManagerFormally accepts the user stories once all acceptance criteria are met and demo-edActively participates in Product Backlog grooming sessions, retrospectives, defect management and project team’s release planning sessionsAccessible for the team to answer questions, and during Sprint planning sessions, and Daily Scrum Owns the continual acceptance criteria for business value story user stories, which is Demo-ed by the team

Required Qualifications

Use your skills to make an impact

Bachelor’s degree2 or more years of technical experience in product ownership AND/OR product management experience5 or more years of experience working in an enterprise environment Strong verbal and written communication, organizational, meeting facilitation, negotiation, follow-up, and problem-solving skillsDetail oriented with excellent organizational and project management skillsCritical thinker who can anticipate team needs and take initiative to present ideas, ask the right questions and deliver the highest quality workProblem solver who can find viable solutions that meets business needs, absent from all ideal tools and resources.Ability to prioritize and handle multiple tasks with concurrent deadlines

Preferred Qualifications

Certified SAFe® Product Owner/ Product Manager or equivalent (if you do not already have certification, this will be required within 6 months of start date)Agile /Scrum certification (Agile Practitioner, Scrum Alliance, etc.)Knowledge of Software Development Life Cycle (SDLC)Prior experience with Agile development process in story writingAbility to work with project stakeholders and remote teams at all levels in the organization in a collaborative, team environmentExperience working in the healthcare/health insurance industryMaster's Degree

Additional Information

Work Style: Remote

Work At Home/Remote Requirements

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipAssociates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$93,000 - $128,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.