BUSINESS ANALYST II
📋 Role Overview & Responsibilities
RESPONSIBILITIES
Collaborate with stakeholders to gather requirements for system enhancements and customizations.Ensure data integrity within the ERP system.Analyze existing business processes and workflows to identify areas for improvement.Recommend and implement process enhancements to maximize efficiency and productivity.Work closely with end-users to understand their needs and translate them into ERP system solutions.Provide technical support to end-users, troubleshooting issues, and resolving system-related problems.Develop and deliver training programs and materials to educate employees on ERP system usage and best practices.Create and maintain reports and dashboards to support data-driven decision-making.Perform data analysis to identify trends, anomalies, and opportunities for improvement.Collaborate with IT and other departments to integrate the ERP system with other business applications.Work with external vendors and consultants as needed for system integrations or specialized projects.Maintain comprehensive documentation of ERP system configurations, customizations, and processes.Ensure compliance with industry standards, regulations, and best practices in ERP system management.
QUALIFICATIONS
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.Proven experience as an ERP Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.Proficiency in Microsoft Dynamics GP ERP software and related modules.Proficiency with integration tools including SmartConnect and Integration Manager.Strong analytical and problem-solving skills, with the ability to analyze complex business processes and data.Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.Experience with data analysis tools and reporting software Microsoft SQL and Power BI.Work with external vendors and consultants as needed for system integrations or specialized projects.Maintain comprehensive documentation of ERP system configurations, customizations, and processes.Ensure compliance with industry standards, regulations, and best practices in ERP system management.
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This position is located in Bedford, MA with potential relocation and sponsorship assistance depending on candidate qualifications.
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