Information Technology Support Specialist
📋 Role Overview & Responsibilities
IDR is seeking an experienced Executive-Level IT Support Specialist to join one of top healthcare clients. If you are looking for an opportunity to join a fast-growing, team-oriented organization, please apply today!
Position Overview / Day to Day Responsibilities: In this role, you will provide dedicated support to our executive-level staff, ensuring their desktop and mobile devices operate efficiently and securely.Executive Support: Deliver high-quality desktop and mobile device support to our executive-level staff, addressing their unique needs and ensuring minimal downtime.Desktop Support: Troubleshoot and resolve desktop-related issues, including hardware and software issues, to maintain optimal performance and functionality.Mobile Device Support: Assist in setting up and troubleshooting mobile devices, ensuring they are securely integrated into our corporate environment.Printer Setup and Management: Configure and manage printer setups, addressing any issues that arise to ensure seamless printing capabilities.Microsoft Teams Setup and Support: Assist with Microsoft Teams setup for executives and address any issues related to its usage to facilitate effective communication and collaboration.Computer and Software Skills: Provide guidance and support on various computer and software applications, helping executives utilize them efficiently.Intune Management: Manage and administer Microsoft Intune, ensuring devices are compliant with company policies, implementing app protection policies, and addressing any Intune-related issues.Top Skills:5+ experience in IT Support roleProven support for executive-level leadershipSkilled in both desktop and mobile device supportRecent expertise in device migrations and setupHands-on experience with Intune & MDM managementProficient in Windows 10 supportWhat’s in it for you?Competitive compensation packageFull Benefits; Medical, Vision, Dental, and moreClose-knit and team-oriented culture???????Why IDR?25+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your successMedical, Dental, Vision, and Life InsuranceClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
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This position is located in Dallas, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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