Warehouse Operations Lead

Inbound Receiving and IC Lead-

Overseeing 2nd shift receiving and IC team. Wednesday to Saturday

Job Summary

Under general supervision, the Warehouse Dept. Lead will lead departments to meet daily requirements, meet business goals, and pursue continuous improvements. Practices safety awareness; order consolidation, picking, packing, replenishment, shipping, receiving, inventorying, and re-warehousing. Processing must be completed in a timely manner to maintain established department and location standards/goals.

Job Expectations

Verifies accuracy of production or location; may set or assign locations of productsRe-bags/Re-tickets, replenishes and/or stocks merchandise as neededPerforms count of product / reconciliations (count cycle)Support of warehouse personnel with inventory issues and physical management of inventoryInventory troubleshooting and research to complete customer order(s) Updating computerized inventory records with use of cubiscan machinePerforms manual, computer or RF functions to enter data in systemsManages flow based on available workload/ordersDocument issues/challenges and report to managementAdheres to company policies and procedures; follows department training guidelines, best practices and operating proceduresMake sure that inventory levels are maintained within proper guidelines resolve and report any discrepancies to management. Train new or newly assigned team members in the proper methods and standard operating procedures of all job functionsStudy and standardize procedures to improve efficiency of workers Confer with other Leads in the distribution center to ensure coordination of other warehouse activitiesIdentify areas of risk as it relates to theft and move high risk items to reduce the theftKeeps work area neat and cleanMaintains standards of appearance according to location dress codeFollows all location Safety GuidelinesEnsures equipment and other department supplies are maintained

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills And Abilities

Required

Ability to follow instructions and take directionsAbility to perform tasks consistently and accuratelyAbility to safely operate hand and power equipment according to procedureAbility to read, write and perform basic math and computer operationsAttention to detailEffective verbal and written communication skillsAbility to work as part of a team and interact effectively with others

Experience Requirements

Generally requires a minimum of two (2) to three (3) years of related experience

Education Requirements

High School Diploma Required

Judgment/Reasoning Ability Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Physical activity to include standing and walking up to 8 – 12 hours with scheduled breaks. Ability to function in a multi-level environment, including climbing stairs, bending, twisting, stepping, stooping, reaching, lifting and pushing. Physical ability to move merchandise weighing up to 30 pounds on a regular basis without assistance and items heavier than 60 pounds on an occasional basis with assistance.

Work Environment The noise in the work environment is usually moderate. Other factors are

Hectic, fast-paced with multi-level distractionsProfessional, yet casual work environmentWarehouse environmentAbility to work extended hours as required

Staffing Agency Submission Notice

iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About IHerb

iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team

Focus on the Customer

Empower Our People Be Entrepreneurial & Pivot Quickly Embrace Diversity & Inclusion Strive for Simplicity

IHerb Benefits

At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.