Banquet Manager - InterContinental San Antonio Riverwalk (Hotel Opening)

Our People

Ensure all staff is properly trained and have the tools and information needed to effectively carry out their job functions. Coordinate with other hotel-level departments to facilitate contracted services. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales Staff, Executive Chef, Banquet Manager and/or convention services staff, and hotel Executive Committee. Perform other duties as assigned within the department Assist in the management of day-to-day operations and assignments of Catering staff, plan and organize work, communicate goals, and schedule/assign work. Advise staff of formal policies and procedures, identifying options and resolving issues.

Alert management of potentially serious issues.

Establish client base of organizations, associations and commercial business through direct outside sales efforts for the purpose

of securing business for the hotel. Accurately produce and/or review sales contracts, rate agreements,

and/or banquet/catering event orders.

Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines. Achieve budgeted revenues and personal sales goals. Assist the F&B Manager in daily management tasks such as complete forecasts and sales production reports checklists,

menu planning, and other duties and special projects as assigned.

Interact with outside contacts: Guests – to ensure their total satisfaction Regulatory agencies – regarding safety and compliance matters Vendors – to arrange services Other contacts as needed (Professional organizations, community groups)

Guest Experience

Conduct banquet and catering facility tours and entertain clients in accordance with company and property policy. Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc.

Arrange all details of events to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment,

group room blocks, VIP services and approved method of payment.

Review daily posting of charges, resolve any discrepancies in a timely manner. Follow-up to ensure guest satisfaction. Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff as needed.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.