Retail Cashier and Customer Service
📋 Role Overview & Responsibilities
WHY WE WILL LOVE YOU
- 1 year sales or customer service experience preferred
- High School Diploma or equivalent
WHAT YOU'LL BE DOING DAY TO DAY
- Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
- Provides an efficient and accurate checkout experience in various areas of the store
- Offers additional products and services such as home delivery, credit card, and IKEA Family card
- Resolves customer concerns independently to meet their unique needs and expectations
- Provides friendly, safe, and efficient car loading and unloading services
TOGETHER AS A TEAM
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
The hourly pay rate for this role is $16.75
JOB TYPE – Permanent, Part-time
BENEFITS ELIGIBLE? Yes, full benefits
HOURS – 20-34 hours per week, closing shifts and weekends required. Schedule released 3 weeks in advance, one weekend off per month.
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
QUALIFICATIONS
- 1 year sales or customer service experience preferred
- High School Diploma or equivalent
Frequently Asked Questions
How do I apply for the Retail Cashier and Customer Service position at IKEA? ▼
Click the “Apply for this Position” button on this page to submit your application directly to IKEA without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Frisco, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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