Manager Product Systems
📋 Role Overview & Responsibilities
Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.
The Manager Product Systems
Manages day-to-day system support and development of Product Configurator and HighRoads P2A. These systems are critical to Product Services. Product Configurator is the source of truth for PA and AHNJ Medical, RX, Vision, and Dental benefit data and the production of SBCs (Summary of Benefits and Coverage) and Benefit Highlights. Highroads’ P2A is a system that produces member benefit booklets and employer group contracts.
This position includes planning all department development work, defining all processes, setting goals, system support, testing coordination, and release management.
Qualifications
- Bachelor’s degree in Computer Science, Business, or a Healthcare related field or equivalent experience. Advanced degree preferred.
- Minimum of 8 years of related work experience is required.
- Demonstrated progressively responsible experience.
- Demonstrated managerial skills and the ability to motivate a team.
- Experience in project management preferred.
- Experience in cross functional development projects and leading a diverse team to achieve results preferred.
- Strong technical knowledge of Microsoft Office products (including Word, Excel, and Project).
- Advanced analytical and problem-solving skills required.
- Experience in SDLC (system development life cycle), System and Acceptance testing, and the creation of system documentation.
- Ability to manage multiple projects and maintain target objectives is required.
- Strong written and verbal communication skills required.
- Excellent organizational, interpersonal and communication skills
- Ability to effectively respond to multiple conflicting priorities.
- Ability to prioritize work and efficiently respond to unexpected changes.
- Strong team management and team building skills.
- Customer Focused Professionalism; High Quality Work Producer
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania
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This position is located in Philadelphia, PA with potential relocation and sponsorship assistance depending on candidate qualifications.
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