Inside Sales Representative
📋 Role Overview & Responsibilities
Independent Pipe & Supply is a leading wholesale distribution company specializing in Pipe, Valves and Fittings (PVF) and servicing customers in the New England area.
Inside Sales Representative-Branch Locations
Job Description: The Inside Sales Representative is responsible for processing orders, addressing customer inquiries and concerns, and assisting with administrative tasks within the Somerville, MA branch. They will serve as a point of contact for customer service issues and will support the Branch Manager and Assistant Branch Manager in managing shipping and receiving documentation.
Job Responsibilities:Receive and process transfers and purchase orders manuallyAddress discrepancies in accounts payable processesScan and organize packing slips and pick ticketsManage paperwork flow within the branchHandle incoming calls and provide assistance to customers at the sales counterEnter orders, quotes, credits, and debits accurately into the systemResolve customer service issues promptly and effectively
Requirements:High School diploma or equivalentStrong attention to detail and organizational skillsExcellent written and verbal communication abilitiesAbility to multitask and prioritize tasks effectivelyProficiency in computer usagePrevious experience in an office setting preferredKnowledge of the Pipe, Valves, and Fittings (PVF) industry preferred
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This position is located in Somerville, MA with potential relocation and sponsorship assistance depending on candidate qualifications.
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