Inside Sales and Service Representative - Rental Champion

Job Title: Inside Sales Representative- Rentals

Location: Norcross

About Us

Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry’s most difficult problems.

Job Summary

This role includes sales support from the time of inquiry to delivery, which requires parts/equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. This position will lead the execution of our rental program across branch offices located in the South Area, as well as perform aftermarket parts sales.

Responsibilities

Act as key customer contact to provide information to customers on complete sales/parts/rental cycle from order acceptance through delivery.? Follow up with customers and outside sales team to provide order status updates. Manage inventory to stocking levels. Receive stock and/or service parts, load and/or off load trucks and coordinate the return of equipment as needed. Ensure the order process is complete and error-free. Manage outside purchases and product transportation expenses effectively and efficiently. Ensure environmental, health and safety compliance.? Generate quotes, follow up with customers, and outside sales team to ensure quotes become orders. Prepare all sales and activity reports, presentations, studies and research as requested. Handle customer requests for aftermarket parts and rental equipment. Manage vendor relationships, Coordinate equipment delivery, Ensure that all paperwork, purchase orders, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.

Basic Qualifications

Associates Degree required; Bachelor’s Degree preferred Experience in the Rental Industry: 5 + years required Proficiency in Microsoft Office computer applications required; ability to navigate internal software programs will be needed after hire Salesforce, CRM and Oracle experience a plus Operate forklift within compliance as needed.

Travel & Work Arrangements/Requirements

No travel required

SIP Eligible Role

The total pay range for this role, including incentive opportunities, is. The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Ingersoll Rand, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.

What We Offer

At Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.

Medical and Prescription drug plans Wellness and Chronic disease management programs Dental, vision, life/AD&D insurance Short- and Long-term disability Health Savings Account Flexible Spending Account Parental Leave Employee Assistance Program Discount Program Employee Stock Grant 401k plan with a company match 3 weeks of paid vacation and 11 paid holidays throughout the calendar year Voluntary benefits include legal, accident, and critical illness protection