Sr. Manager, Export Compliance

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

Position Summary

This role is responsible for the development, management and implementation of compliance processes, procedures and system interfaces with Ingram Micro’s ERP and WMS. This position also manages day to day operations and projects, ensuring programs adhere to all US export control laws and regulations.

Your Role

Global Trade Compliance System Development and Maintenance

Operationalize export regulations and requirements through the development and ongoing management of systemic controls, implementing processes and maintaining performance. Ensure systematic enhancements are implemented while adhering to all regulatory requirements and timelines. Turn complex compliance requirements into scalable processes while ensuring compliance and facilitating trade. Seek automation opportunities and leverage technologies to support global export processes. Serve as the internal advisor to the Information Technology departments to interpret compliance related questions and ERP and WMS system setup. Develop, maintain and support compliance tools and databasesMaintain Compliance Tables and data in all ERP and WMS systems, ensuring timely updates as a result of regulatory changesCreate documentation for all systemic processes and enhancements

Manage day to day Operations and compliance projects

Manage daily operations of Global Trade Compliance Center of ExcellenceDevelop and maintenance of processes and related SOP’s to ensure compliance with export laws and regulationsPartner and work collaboratively with all business units, including external customers and vendors as it relates to outbound international shipping, resolves problems and recommends corrective action when neededWork closely with Export Order Management team to continuously improve processes and streamline daily operations and procedures. Supports issue resolution and Compliance systems support for Ingram Micro regions outside North America. Coordinates and supports ALC Operations for export shipments, export documentation, and compliance with AES filingCommunicates and provides training across all ALCs Operations regarding updates to export shipment processes and proceduresFrom a project management perspective, oversees development, testing, implementation and ongoing performance of new process requirements for compliance operations. Facilitates and supports team’s training and development programs

Performance Metrics and Analysis

Define, create and implement compliance metrics focused on identifying gaps and encouraging optimization initiatives that work towards performance improvement and be able to drive efficiencies through continuous improvement within trade processes and functions. Continuously improve global/regional metrics to streamline and track functional processes. Conduct analyses and reporting on functions that are deemed necessary by the management teamReport performance and risks of global trade compliance operations through compliance scorecards. Develop action plans as a result of data analysis, to by creating and/or compiling data or schedule; program, service and/or product recommendations as well as other financial or policy data.

Compliance Audits and Risk assessment

Support the identification, analysis and prioritization of compliance-based risks; communicate potential impacts to leadershipConduct annual internal and external audits of trade compliance program, policies and procedures. Standardize and enforce best-practice methods across all business units through periodic risk assessments and audits. Utilize risk assessment reports to drive targeted efforts in monitoring and auditing to ensure risks are mitigated and resolved appropriately. Identify and report any trade compliance violations (or potential violations) and assist/lead investigation, preparing documentation and corrective actions as needed. Maintain awareness of changing export control laws and regulations and provide analysis regarding applicability and impact to company as well as existing company products and technologies, as well as export policies and procedures. Conduct analyses and reporting on functions that are deemed necessary by the management team

LEAN and Continuous process improvements

Establish, implement and continuously improve global/regional metrics to streamline and track functional processesIndependently identify opportunities and complete analytics within Compliance and Export Operations to gain efficiencies, reduce costs and improve service. Develop and support data analytics to support trade compliance and business needs Conduct analyses and reporting on functions that are deemed necessary by the management team

What you bring to the role

Bachelor's degree in Business Administration or equivalent combination of skills and experience Ten Years direct experience in international / global logistics support services, regulatory affairs, government relations and distribution operations3 or more years of supervisory experience. Business experience in Global business practices, Export Compliance, Physical Distribution processes, Supply Chain ManagementKnowledge and experience with Export Regulations and Operations including but not limited to U.S. Export Regulations (EAR), Export Licensing, Foreign Trade Regulations (FTR), OFAC and U.S. Customs Regulations. Ability to interact and influence at all levels through global, cross-functional teams including customer, suppliers, and service providersStrong analytical ability to analyze trends, find more efficient ways to perform tasksPossess a high level of analysis, evaluation and problem solving skills as well as the ability to draw conclusions and decisions based on regulatory reasoningAbility to operate independently in a fast-paced environment and work proactively with various teams across the organization, but also as a strong team member when the situation warrants. Requires the ability to lead, motivate and manage to accomplish project objectives within timelines. Strong written and verbal communication skills; able to articulate and effectively communicate trade compliance information to various levels of non-technical audiencesKnowledge and experience of Trade compliance systems and tools (SAP/GTS)Skills in MS Excel, MS Access at an advanced levelExperience in analyzing data and presenting alternatives to solutions Travel as requiredThis is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.