Analyst

Title: AnalystStart Date: ASAPDuration: 12 month contractPay Rate: $60 - 70/hrLocation: Downtown, Chicago or Houston, potentially some travel between HOU and CHI on requestWork Schedule: Hybrid - 1 day in office Must Haves:3+ years of experience as a with business analysis or project managementExperience within the airline industry with knowledge on airport operationsExperience working on projects that contain HOT Files and ECR FilesExperience with SHARES or PSSDemonstrated project planning and execution

Day-to-DaySupports development and implementation of solutions to improve processes for below-the-wing activities and airport tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. The current project is enhancing the EMD HOT File process to allow Miles and Money on the same transaction and to allow the rate of exchange. This role includes experiences across the ramp airport journey, including planeside, transfer and sortation of bags, and during IRROPs scenarios.

ESSENTIAL DUTIES AND RESPONSIBILITIES• Collaboratively support key projects that improve the employee experience and drive customer satisfaction within the airport experience• Design and deliver solutions that bring an innovative approach and consider practical limitations• Manage project timeline and budget commitments effectively• Support testing strategy for new processes and tools• Keep leadership informed of project health through regular status updates and contribute in the development of executive level presentations• Regularly spend time in the field to gauge operational needs and build relationships with AO leaders to ensure priorities are appropriately aligned• Collaborate with training, change management, and communications teams to develop and deploy informative and actionable materials to support project updates and deployments

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.