Automotive Title Assistant

Required Skills and Experience* HS diploma* Automotive Title Experience* Phone related CSR > can take up to 20 calls internally a day* Someone not afraid to ask questions* Someone who can work multiple computer systems at the same time* Someone eager to grow and learn with a team for a long term opportunity* Strong autonomous attitude, able to multi task and handle several types of tasks.* Positive attitude* Microsoft outlook and computer proficient

Plusses:* Bachelor's Degree* Automotive experience* Auto Finance experience* Dealership Management System exp (DMS)* DealerTrack system exp* Excel experience

Nice to Have Skills and Experience

Job Description *Casework/Work Baskets > Making demographic changes and updates to accounts. For example, someone moved to a new state and needs to update the title and MBFS needs to become compliant with what that state requires for Titles.Maybe someone got married and they need to change their name on the title. Updating bank accounts for payments. They also will help fix mistakes due to processing errors from other teams. Duplicating titles and sending them to dealerships.

Lease to retail and Floor Direct Ops > Anytime someone wants to purchase their lease vehicle they will handle the transition of the title to either the client or the dealership depending on the state.Example, in Florida they have to use a 3rd party vendor for lease buyouts and this team would be in communication with that 3rd party vendor.Make sure the correct documentation is being sent to the state for transitions.

Mail Room > Handle and scan in all incoming mail to their division. Some of this is mail form the State requesting X documentation. Some is from Dealerships regarding case. Some can be from client's directly.The Mail Room rep will be in charge of receiving, scanning, and moving documentation to the correct teams to be further processed.

Compensation$15.00/hr to $20.00/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.