Senior Legal Operations Specialist

Must-haves7+ years of Significant Legal Operations experience particularly in the areas of Outside Counsel Expense management, eBilling / matter management systems, document management systems, eDiscovery services and all realms of Electronic Discovery Reference Model (EDRM)External Vendor Management Procurement Experience5+ years of experience in a law firm or in-house counsel environmentExperience working with Global Teams

PlussesBachelor's degree or higherKnowledge of M365 is a plus, Passport eBilling / Matter Management platform and ServiceNow

Day-to-Day Coordinate closely with executive leadership on preferred partner network program and processes; outside counsel relationship management and outside counsel performance management.Oversee all aspects of outside counsel invoice processing implementation and adherence to billing guidelines using e-billing software. Partner with Finance to manage accrual process and support varying audits.Coordinate with existing technology vendors and Information Technology & Digital Analytics (IT&DA) to support software versioning upgrades as necessary.Lead selection of key legal vendors and support negotiation of agreements.Oversee and develop knowledge and information management strategies that support the legal team’s objectives, including defining and driving consistent document management practices using marketplace technologies, as well as promoting collaboration and knowledge sharing.Oversee core eDiscovery team and third-party relationships. Drive process standardization and efficiencies while ensuring the highest quality of eDiscovery services to the organization.Leverage data through metrics and dashboards to identify and provide valuable insights to leadership on opportunities and various initiatives.Promote and facilitate diagnosis of workflow impediments and other wastes throughout the function, and provide expert advice on appropriate tools to eliminate and simplify.Support design and improvement of operational processes, their automation using the best technology, drive adoption and implementation of both processes and IT systems.Support strategic planning and implementation for the Law Department especially in the area of Document Management.Recognize contributions of individuals and teams.Work with Law Department Business Operations Management to further cross-regional cooperation on initiatives and positively affect change adoption.