Senior Microsoft Teams Engineer

Required Skills and Experience *5+ years' experience in a technical role focused on Microsoft TeamsIn-depth knowledge of Microsoft Teams architecture, features, and integrations, including experience with RingCentral PBXUnderstanding of call center solutionsProficiency in APIs and Power Automate or web hooks for automation/integration purposesStrong troubleshooting skills, excellent communication, and ability to multitaskFamiliarity with security best practices

Nice to Have Skills and ExperienceBachelor's degree in Computer Science, Information Technology, or a related fieldCertifications in Microsoft Teams or Microsoft 365Experience with cloud-based telephony and communication platforms other such as RingCentralExperience with NICE inContact for contact center solutionsKnowledge of Python or additional programming languages/scripting tools relevant to system integration and automation

Job Description *A large dental organization is seeking a Sr. Microsoft Teams Engineer to join their team of 3 in Henderson, NV. This individual will be responsible for acting as the subject matter expert and assisting in the company wide implementation of Microsoft Teams. The ideal candidate will have a strong background in Microsoft Teams, including managing templates, direct audio routing, and PBX integration, particularly with RingCentral. Additionally, the candidate should have expertise in managing phones, permissions, Microsoft Teams Rooms, licensing, and AV technology as it pertains to Teams Rooms. They will oversee the deployment and management of Microsoft Cloud Video Interop (CVI) and Pexip solutions, including integration with third-party video conferencing systems. They will also troubleshoot and resolve complex issues related to Microsoft Teams, including network-related problems, audio/video quality issues, and integration challenges. This position will be permanent and working onsite 5 days a week.

Compensation:$125,000 to $130,000 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.