Service Desk Associate
📋 Role Overview & Responsibilities
THIS IS A REMOTE ROLE BUT YOU MUST BE LOCAL TO SEATTLE, WA
Job Description: Title: Service Desk AssociateDuration: 6 month contract, possible hire/extensionLocation: Remote but local to Seattle, WAPay Rate: 18-19/hr
Required Skills and Experience Experience in a Help desk or customer support environment supporting various hardware, software and personal computer tools: 1 year.Ability to communicate clearly and concisely, both orally and in writing.Ability to type 35 WPM.Ability to handle multiple tasks.Ability to work as part of a team.Ability to deliver customer service to users with various levels of computer knowledge.Strong technical aptitude and troubleshooting skills.
Job Description Insight Global is looking for a Service Desk Associate in Washington. This individual will act as a first point of contact supporting all information systems user problems. They will also respond to routine hardware/software problems and complete tickets through Service Now. Ideally this person will be technically savvy, have great communication skills, and have a desire to learn new things.
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This position is located in Seattle, WA with potential relocation and sponsorship assistance depending on candidate qualifications.
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