Field Equipment Technician
📋 Role Overview & Responsibilities
The field equipment technician (Part Time/Contractor)20 hours per week in San JoseHas to go on Site but some flex on when Ongoing rolePay is $28-30 /HR
Anyone in EMS role that wants to work part-time would be great. Again, looking for long-term commitment. Location: San Jose, CAJob Title: Crisis Response– Field Equipment Technician (Part Time/Contractor) assists the team with delivering technologies, solutions, and services to support customers in times of need. Responsibilities include, but are not limited to: Asset / Inventory Management: Diligent tracking of equipment sent out and returned from emergency deployments, as well as spare equipment in storage, new equipment ordered, tools and supplies. Equipment Checks and Maintenance: Basic operational checks of kits, vehicles and other assets. Includes basic troubleshooting steps and documentation of issues for remediation. More advanced repairs as skills evolve. Technical Equipment Installation: Basic physical installation of IT, Land Mobile Radio and/or AV equipment (routers, switches, firewalls, wireless access points, IP phones, cameras, monitors, radios, etc.) in rack mount and other configurations; Layer 1 network and coax cable installation / termination / verification. Mobile Asset Maintenance and Repairs: Basic operational checks (oil, fluids, tires) on vehicles and trailers. Performing or facilitating mechanical maintenance and repairs for a small fleet of specialized vehicles and trailers. Inspections and registration on vehicles. Interfacing with vendors and state government agencies (e.g. repair shops and DMV). Driving Cisco-owned vehicles and towing trailers (No CDL required, Class C license OK)Logistics: shipping & receiving equipment, packaging / un-packaging being shipped, ordering equipment and consumable supplies, organizing and cleaning of equipment. Ability to lift 50-75 lbs. Continuous Improvement: Working with the team to improve processes, drive efficiency, increase solution robustness/reliability while balancing with available resources.Training: Assisting with training sessions and exercises for Cisco employees, public sector / NGO partners (moving / preparing equipment and supplies, other support activities), assisting with development and initial testing of training products. Content, Documentation and databases creation / updates: Updating tools for asset management, customer relationship management, internal communication tools (Sharepoint), file sharing (Box), Smartsheet, etc.Disaster Relief Support: Remote back-end support for domestic and international disaster response missions, focusing on temporary communication solutions. No field deployments required/expected.Potential after-hours work: For emergency response: ensuring equipment readiness for shipping / deployment on evenings and weekends. The following are not required, but highly desired:Military, public safety, humanitarian and / or Cisco DIRT experience. Other field equipment installation or repair experience helpful. Cisco networking certifications (e.g. CCT R&S, CCNA) or equivalent experience. CCT or higher certification strongly recommended within 1 year of hire. Other IT-related certifications (CompTIA Fundamentals / A+) or equivalent experience.Linux installation / system administration experienceLand mobile / amateur radio installation and/or programming experienceSatellite equipment experience
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This position is located in San Jose, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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