Assistant Administrative

Position Summary

The Administrative Assistant Inflight will provide administrative and staff support to an assigned department. The duties of the position include supporting the Base Managers, Crewmembers, general administrative tasks, receptionist and project based work.

Essential Responsibilities

Process all Inflight Leaves of Absence (in and out)Maintain and track all Leaves of AbsenceMaintain and audit base transportationSupport Base Manager with daily tasks and projectsSupport Inflight Supervisors with specialized base project requestsUpdate and audit base Crewmembers’ travel documentsLiaison for Crewmembers, Crewleaders, Risk Management and business partners to gather information and complete and track Worker’s Compensation Clams and processing of the required workflowsInterface with CrewPlanning, Crew Services, Benefits, CrewTravel to ensure Crewmembers are active in their systems when returning to workUpdate the base Offline List monthly to reflect current Leaves of Absence and ensure proper Crewmember bid abilityMaintain the upkeep of the base Crewmembers’ electronic filesEnsure the office and crew lounge space is organized and supplied with necessary itemsResponsible for general administrative tasks; may include answering telephones, filing, copying, sorting and distributing daily mail and maintaining daily task listPlan and organize meetings/appointments/conferences; create meeting agendas and record meeting minutesIf Inflight Qualified: Must participate in the Inflight Leadership Visibility Program (ILVP) a minimum of four (4) times per year for Recognition Flying, Airport Visibility Support, Operational Support Flying, Leadership Presence Flying and / or Leadership Currency FlyingCoordinate travel arrangement for Base Managers and process travel and meeting expensesAssist with Crewmember inquires by responding to direct requests for information or forwarding questions to appropriate parties or departmentsResponsible for ordering and maintaining inventory for office and crew lounge suppliesOther duties as assigned

Minimum Experience And Qualifications

High School Diploma or General Education Development (GED) DiplomaOne (1) year of experience in secretarial, clerical or administrative positionStrong knowledge of Microsoft Excel, Microsoft PowerPoint and Microsoft WordDemonstrated strong work ethic, specifically areas of attendance and punctualityTime and organizational management skills when dealing with constant time sensitive requestsAble to work flexible hours and be available for an emergency response on short noticeAvailable for overnight travel (10%)Must pass a pre-employment drug testMust be legally eligible to work in the country in which the position is locatedAuthorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience And Qualifications

Bachelor’s Degree preferredThree (3) years of experience in secretarial, clerical or administrative positionKnowledge of Crew Trac and SharePointExcellent verbal and written communicationExcellent organizational and analytical skillsExcellent team spirit and motivation

Crewmember Expectations

Regular attendance and punctualityPotential need to work flexible hours and be available to respond on short-noticeAble to maintain a professional appearanceWhen working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraftOrganizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and PassionPromote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standardsIdentify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

Equipment

Computer and other office equipmentOffice phone

Work Environment

Traditional office environmentVariable hours that include evenings, weekends, and holidays

Physical Effort

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)