Assistant Real Estate Manager

JLL is seeking an Assistant Real Estate Manager within our Work Dynamics team to provide exceptional sublease and property management support services to one of JLL’s top tier technology clients. Our client leases over 4 million square feet across the globe, and approximately 1.2 million square feet is sublet to more than 30, 3rd party subtenants. Another 1.4 million square feet is targeted to be sublet. The Assistant Real Estate Manager’s scope will be focused on the subleased portfolio and managing the 3rd party subtenants. This role demands experience in commercial, third-party property management, working with multiple tenants, and sublease administration support with a strong focus on client and subtenant satisfaction through efficient management of commercial real estate services. The selected candidate will report into the Real Estate Manager.

Key Responsibilities

Ensure adequate support for the delivery of sublease management and property management support services. Serve as a POC for subtenants, and a key liaison between the subtenants, landlord and property management stakeholders. Help to develop, deliver, and maintain detailed reporting systems as per client agreement specifics. Collaborate with the client to deliver Key Performance Indicators (KPIs) related to sublease management, reporting performance on a quarterly basis. Support the Lease Administration team as necessary when following up on rent collections and all associated charges and fees, insurance certificates, lease compliance. Support Lease Administration in maintaining a comprehensive sublease database. Compile and deliver reports, monitoring sublease terms, payment reconciliations, and ensuring the accuracy of sublease data in the lease administration system. Review the billing of subtenant charges, monitoring lease expense bills, and ensuring cost recoveries align with sublease agreements. Communicate with subtenants and the client to facilitate the management of agreements, ensuring compliance with terms and managing financial transactions related to security deposits and other monies. Maximize cost recoveries to reduce out of pocket costs for the client. Support the preparation of annual sublease operating budgets, reforecasts, and manage cost allocations. Proactively involved in sublease management processes, including coordinating actions with the client’s various departments for meeting sublease obligations, compliance with sustainability programs, and facilitating property transfers. Help to maintain the operations playbook detailing sublease management reporting processes and protocols to ensure continuity.

Essential Duties

Serve as a liaison with the client for property-related matters related to subtenants and subleases. Perform regular, in-person or virtual site visits and inspections to ensure compliance with sublease agreements. Coordinate tenant move-ins and outs in accordance with sublease terms, with the support of their Real Estate Manager. Support the implementation and enforcement of management plans for unoccupied properties. Ensure all sublease documents and master lease documents are aligned. Provide bi-weekly tracking reports of sublease terms and critical dates.

Qualifications

Bachelor’s degree in Real Estate, Business Administration, or a related field. At least 3 years of commercial, third-party property management experience, working with multiple tenants and sub-tenants. Knowledge of commercial real estate laws and practices, especially in leasing and subleasing. Tech industry experience preferred. Strong financial acumen and familiarity with budgeting, forecasting, and reporting. Ability to interpret and analyze contracts and financial statements. Proficiency with commercial real estate software, Google Suite, and Microsoft Office Suite. Exceptional communication and interpersonal skills, with the ability to manage client relationships. Organized, detail-oriented, and capable of supporting multiple projects simultaneously. Willingness to travel as per job requirements.