Senior Project Manager, PDS Projects

PDS Industrial: SPM

Part I - Inspire Our People

Core Competencies

General

Cultivate positive relations with and between project managers/associates assigned to the Team. Market the company’s services to potential clients; maintains their favorable impression. Verbal and written communication skills are professional in style and technically proficient. Lead relationship manager for a single strategic alliance client or serves as a key resource to multiple client teams. Assists client in developing real estate strategy linked to client business objectives. Assists Team Leader in the development of the business unit’s service delivery strategy.

Own

Build rapport with key client project representatives. Cultivate new and existing business relationships. Obtain client referrals and testimonials. Proactively identify potential project issues. Collaborate with JLL peers, senior PMs, regional leads, practice leads, and SMEs to leverage JLL’s

vertically integrated real estate services platform.

Responsible for coordination of Associates, Analysts and other Administrative personnel on specific projects.

Support

Supervise, train, and evaluate PMs, APMs and PCs on projects. Foster an ethical environment of accountability, excellence, inclusivity, collaboration, and innovation. Identify and attract top talent.

Influence

Make a meaningful contribution to the development and execution of strategy for a Team, consistent with the strategy of the business. Involved with local and regional industry conferences and with clients as representative of the JLL. Set an example for others; continually enhancing the business by introducing and implementing new concepts and ideas.

Part II – Thrill our Clients

Core Competencies

General

Proficient understanding of drawings and specifications, and ability to identify adds/misses via quality controlConsistent project and/or program delivery in adherence with the 5-phase processManage relationships with clients and supplier partnersMentor/coach junior staffOften assigned as project/program point of escalation (clients/internal teams/suppliers)Understand client and vendor contracts to manage accordinglyUnderstand the roles of JLL regarding HSSE and Sustainability practices

Own

Documents and correspondence saved in accordance with proper protocolsGenerate/obtain written change notifications and approvals from stakeholdersClose out documents and signoffs are retained per JLL guidelinesLeads client / stakeholder multiple project calls, meeting, updates, otherJLL Project Review preparation, scheduling, and documentationRisk register monitoring and mitigation assurance relative to project scope, schedule, and budgetReviews/trains/mentor or manages junior staff members (budgets, risk registers, schedule, drawings, other, all)Project invoicing/forecasting/AR collections, financial updatesDevelop project scope and expectationsBid, qualify, and award supplier partnersEnsure supplier partner insurance requirementsSupplier score cardsObtaining necessary approvals (LL, permitting, etc.)Partial and final line waiversAll items related to project closeoutCase studies

Support

Leads or co-leads internal meetings (leadership, finance, other)Team Key Performance Indicators / Added Value logs for client publicationImplementation of actions/change/enhancementObtain client satisfaction surveyProvides feedback/coaching to staffStaff adherence to creation/maintain of case studies/other

Influence

Project review preparation, scheduling, and documentationJLL risk mitigation through alignment and delivery on contractual obligationsManagement of Clarizen Data Health

Part III – Grow the Business

Core Competencies

General

Contributes to the development and execution of strategy and regularly involved in decision makingCrosses boundaries to build collaborative solutionsAdvanced understanding of lease language, act as SME to brokersUnderstanding of P&L financials and how actions impact the bottom line

Own

Preparation and production of proposalsNetworking across business lines internally and within the industry externallyRFP's and management of bid processExpansion of existing relationshipsMaintain and nurture relationships with existing clientsPursuit of new businessAbility to generate small business deals independently, or generate large deals as an integral team member

Support

Management of project team members' delivery on commitments

Influence

Development and execution of best practices

Part IV- Roles & Responsibilities-

Inspire our PeopleGeneralInternal

Collaborate with JLL peers, senior partners, regional leads, etc. to generate business development opportunities, strengthen relationships, build an internal network of SMEs, and provide support to other project teams.

Project Execution

Management of Adaptiveworks data health.

Ability to work with clients to understand their project needs as well as their process (advanced manufacturing, assembly, warehousing & distribution)

Generate, manage/update, and execute project schedules of varying detail – dependent on project type or client need.

Complete preconstruction services including generation of RFPs, Bid Leveling documentation, identifying all applicable vendors, and making selection recommendations to the owner.

Prioritizing vendors, long lead components, and project needs

Ability to review, provide recommendation, and comments on all types of vendor and owner contracts.

Acting as steward of owners money via Identifying, managing, tracking in adaptiveworks, and communication of cost saves to the owner.

Experience

At least 6-8 years experience in construction and 4 in industrial construction

MentorshipProvide mentorship and leadership to junior members of the team, both formally and informally.

Through management of projects, delegation of tasks, assistance with goal setting, and aligning team members with JLL Roles and Responsibilities.

Place emphasis on development of team members through project execution – identifying and supporting opportunities for team member growth.

LeadershipLead by example with excellent understanding of JLL 5 step project delivery method.

Ability to champion all (5) steps of the JLL delivery method on multiple project delivery types (i.e. design-build, design-bid-build, site selection & preconstruction, construction, etc.)

Ability to actively manage multiple projects, via methods of delegation of tasks to appropriate JLL project team members.

Responsible for managing team member’s expectations of quality, timing and scope associated with

Support team members in successful execution of projects and tasks

Lead projects, with support of team members.

Business development

Actively championing own business development initiatives through networking with potential clients, industry peers, and industry partners.

Actively working with the brokerage team to generate new leads and support industrial brokerage existing clients.

Generating and/or assisting on proposalsThis shall include:Coordinating proposal generation with sales enablement

Setting timeline and expectations not only with sales enablement but also the client

Generating or managing/delegating fee revenue schedule

Generating or managing/delegating project schedule.

Generating or managing/delegating project understanding, scope of work, etc.

Generating or managing/delegating preliminary project budgets.

Actively participating in regional and national networking events (conferences, local organizations, etc.)

Client ChampionActing as client champion and single point of contact on past, current, and potentially future projects.

Regular communication with client (weekly, bi-weekly, monthly) including scope, schedule, and budget updates.

Supporting other team members with their clients – generating relationships that allow coverage while other team members are way?

Managing solicitation of pulse surveys, client satisfaction surveys, and project completion surveys

Ensuring team members issue surveys in timeline manner

Identifying client stakeholders to complete surveys

Managing relationships with stakeholders/clients to complete surveys.

Working through issues with client to ensure constant satisfaction