Director, Strategic Accounts Government Technology

Remote Strategic Accounts Role – Live Anywhere in the USA

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What We Offer

Competitive salary and bonus planPaid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding internal resourcesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyJCI Employee discount programs (The Loop by Perk Spot)Check us Out: A Day in the Life of the Building of the Future

What You Will Do

As the Director for Government Technologies, you will develop and execute a business plan focusing on growth strategies and provide insights and direction for the Government business across all Domains. You will analyze market data and target specific areas that emphasize JCI strengths, bring added value to our partners and align our solutions to the clients desired business outcomes. You will stay on the cutting edge of trends in the marketplace and evaluate future solutions that best position JCI as the expert in this space. This position is also responsible for driving the operational and financial health of the Government Technologies (GT) organization and its projects. The position provides leadership and support to the overall Group (sales, operation, and support functions) by establishing/enforcing best practices, providing process improvement, assigning work schedules, reviewing work discrepancies, and consistently managing the teams to exceed service level commitments. You will also be responsible for managing close relationships with customer management, working closely with the JCI branch offices, and managing subcontractor relationships to ensure efficient and profitable business.

How You Will Do It

Manage a team of Government Technology Strategic Account Managers who manage our most strategic government customers and agencies.

Establish Key Performance Indicators (KPI’s) and reporting metrics that provide focus for the various JCI Business Units aligned with driving growth across JCI.

Highlight subject matter expert(s) on the specified market and educate the North American sales organization on successful selling techniques in this space.

Ensures that all team members are engaged in consistent processes to assess market performance, including the measurement of individual skills, and training inventory.

Responsible for training programs and their effectiveness.

Create, collaborate and implement the North American sales business plan and growth strategy with an emphasis of driving an outstanding customer experience.

Ensures that account plans with key customers are managed and include the evaluation of customer satisfaction and the gathering of market data.

Partners with Product Management to provide requirements and develop Solution Set roadmaps

Establishes market-based pricing based on customer needs and price sensitivity analysis

Maintain healthy relationships with our suppliers that support the product offering portfolio

Refine and champion the global marketing strategy for integrated solutions to the across all domains.

Develop and define the value proposition using knowledge acquired through in-depth research and continuous analysis of the customer, key buying influences, the industry, market conditions, competitor strategy, product offerings, and pricing and costs.

Required

What we look for

Education and Certification

Bachelor’s Degree in business or technical fieldTen (10) years general experience in management with at least five (5) year as Program Manager of a national programProject Management Institute – PMP or PgM; or Certified Protection Professional (CPP)

Experience And Other Job Skills

Deep understanding of current JCI systems, organizational structure, and delivery methodsWorking knowledge of federal government procurement to include FAR, DFAR, and GSAStrong intuition for businessProven track record to lead, manage, mentor, and get results by providing direction and influencing Team behavior. Preferred experience in the management of teams and projects that included design, installation, testing, and integration of security systemsUnderstanding of project financial managementStrong interpersonal, communication and written skillsDemonstrate proficiency in MS Office applicationsAdjust to unexpected job demands/changes in assignments/working conditionsAbility to travel (

Ethics/Integrity

Align with all JCI policies, regulations, and codes of conduct governing all aspects of job responsibilitiesProtect JCI proprietary informationTake ownership for own actions and follow-through on commitmentsDeal with others openly and in a straightforward manner

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.