Bentley Design Software Support Agent
📋 Role Overview & Responsibilities
Job Description
Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,000 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT, is currently ranked #59 on Engineering News-Record’s list of the Top 500 Design Firms.
Position summary: Ensure the stable operation of in-house CADD (computer-aided drafting and design) software within the organization. This includes developing, installing, configuring, maintaining, supporting, and optimizing designated CADD software platforms across the enterprise. The agent will also analyze and resolve user CADD program issues in a timely and accurate fashion.
Essential Functions And Responsibilities
Develop, implement, and maintain policies, procedures, and associated plans for CADD software administration and appropriate use. Assist in migration projects to newer versions of CADD applications as needed. Assist with research on new and emerging CADD technologies or technologies that can be leveraged through existing CADD investments. Configure and initiate CADD software, related hardware, and any other corresponding CADD assets. Provide tier 2&3 on-call technical support for users. Assist with Develop and enforcement of CADD standards regarding layering, dimensioning, text annotations, BIM\CIM, and other aspects of CADD usage. Assist with training sessions and teaching materials for propagating CADD knowledge throughout the organization.
Nonessential Functions And Responsibilities
Perform other related duties as assigned
Required Experience
Degree or certification in CADD or other related field 10+ years of related experience Proficient in Bentley CADD products – MicroStation V8i\CE, OpenRoads Designer, OpenBridge Modeler\Designer, OpenSite Designer, Geopak V8i, Inroads V8i. Proficient in Bentley ProjectWise Knowledge of design and drafting procedures
Preferred Experience
Associate or bachelor’s degree in engineering, architecture, computer science technology. Programming Skills in C#, VBA, Python, PowerShell, REST. ProjectWise Administration MicroStation Workspace Development Bentley Accreditation – MicroStation, OpenRoads, ProjectWise, OpenBridge
Working Conditions
Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.
JMT is an Equal Opportunity Employer M/F/Disability/Vet/Sexual Orientation/Gender Identity, and we are proud to be building an inclusive and diverse workforce.
Frequently Asked Questions
How do I apply for the Bentley Design Software Support Agent position at Johnson, Mirmiran & Thompson? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Johnson, Mirmiran & Thompson without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Katy, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →