Customer Service Representative
📋 Role Overview & Responsibilities
Job Description
JSG is seeking a Customer Service Representative for Henderson, Nevada.
This is an On-site position
Salary: $20.00- $22.00 per hour
This is an excellent opportunity to work for an established and growing financial institution. In this role, you will be the initial contact point for inbound phone calls, assisting customers by answering questions, providing contract and system information, and resolving problems while delivering great customer service and leaving a positive impression. This is a high-volume contact center working in a structured team setting with shared goals
What You'll Do
Handle inbound customer service calls in a professional manner. Learn CS processes and procedures, assist with customers requests and questions Process customer payments. Answer website questions Accurately update account information Review, monitor, and follow-up on any assigned accounts as appropriate Follow and maintain policies and procedures in all aspects of the position Focus on quality phone calls Strive to obtain performance objectives Assist with Collections, Title, Repossessions and Insurance departments as necessary Perform other assignments and duties as directed by supervision
Who you are
High school diploma or general education degree (GED) required. College degree preferred Customer service, financial, and automotive background preferred Proficient in Microsoft Office Suite and Internet Explorer Bi-lingual Spanish Preferred
- * Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D800
Frequently Asked Questions
How do I apply for the Customer Service Representative position at Johnson Service Group, Inc.? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Johnson Service Group, Inc. without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Henderson, NV with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →