Transactions Specialist II

Job Description

Join our team at Chase, where you will have the opportunity to promote business results, offer innovative solutions to our customers, and engage in creative and exciting work every day as a Transactions Specialist II. This role offers a unique chance to grow your career in a dynamic and diverse environment.

As a Transactions Specialist II in our Manual Insertion Department, you will coordinate, review, and extract data files from various JPMorgan business lines for mail distribution. You'll be a part of our Global Document Services team, responsible for printing, inserting, and mailing over 1.1 billion pieces annually. Your role will support diverse internal lines of business such as Retail, Card Services, and Treasury Services, among others. Your crucial contribution will aid in the production of a wide array of products, from postcards and letters to checks and marketing materials.

Job Responsibilities

Manually Insert daily mail volumesValidate input material quality and output qualityReconcile utilizing basic math for Input vs. Output

Required Qualifications, Capabilities, And Skills

Ability to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push cartsMust be able to work overtime as needed, along with Holidays and WeekendsMust be able to stand/walk for an 8 to 10 hours shiftMust be able to meet and maintain Quality and Productivity standardsMust be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technologyMust be team-oriented, with solid interpersonal skills, able to maintain daily positive internal and external interactions, building upon team-driven successAble to prioritize assigned work daily based on client Service Level Agreement, willing to participate and maintain departmental work area maintenance

Work Schedule: Monday - Friday 12:30pm - 9:00pm

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.