Vice President – Digital Marketing Strategy – Head of Commerce Payments

Job Description

Join our dynamic Payments Marketing team, a key part of Connected Commerce, where you will have the opportunity to promote growth and engagement with our innovative payment products, within Commerce Payments – a newly designed product group organized to support our customers in paying where, when, and how. As the Vice President, Digital Marketing Strategy Head of Commerce Payments, you will be the key marketing stakeholder in standing up Commerce Payments as a standalone product business and partnering closely with the product team as well as cross-functionally across Chase (both credit card and consumer bank). This role will be focused on scaling the Commerce Payments products with strategy and objective development, KPI measurement and management of new product launches and innovation capabilities to grow digital adoption and usage, which support key Commerce business and product priorities.

As the Commerce Marketing Strategy Lead you will focus on the recommendation and prioritization of areas of opportunity and the integration of key messaging/benefits into compelling, measurable and cross-functionally supported marketing plans. This role provides an opportunity to contribute to the growth of the payments business and work in a fast-paced, results-promoted, highly dynamic environment.

Job Responsibilities

Scale Commerce with new product and integration launches; design go-to-market plans, and ongoing management of new payment products and capabilities Be the key marketing stakeholder in the design of Commerce payments as a standalone product group; establishing marketing OKRs and consistent KPI reporting, assist in the establishment of controls and implement required cadence and establish new cadence and leadership position within the Commerce Payments teamDrive awareness and education; design always on messaging leveraging owned channels to reinforce new/existing product features and benefits

Preferred Qualifications, Capabilities And Skills

Proactive, positive attitude, self starter approachThink broadly and analytically, can embrace the white space to drive new approaches to business improvements and influence change An innovative thought leader, change agent and strategic thinker who understands market, consumer behavior and funnel dynamics Proven track record in developing strategy and connecting it to actionable and measurable roadmap to achieve desired business goalsHave excellent verbal/written communication, and strong presentation skillsExceptional leadership, relationship building and influencing skills. The position requires a large degree of cross-functional collaboration and coordination.Create structure, plan, organize and prioritize workstreams regularly to facilitate design and successful delivery of high priority initiatives with tangible outcomesLead, manage and develop 1-2 direct reports

Required Qualifications, Capabilities, And Skills

Strong project management and communication skills5+ years of marketing experienceExperience working with creative agencies (internal and external) and developing creative briefs

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.