Remote Telesales Associate USA

Telesales Associate - Remote USA ( located in TX, NC & SC )

Start Date: June 3, 2024

About Just Energy

Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers with essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers.

Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.

Your opportunity

As an inbound Telesales professional you will have a pivotal role assisting the company achieve our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible to maintain a high level of energy and enthusiasm to keep prospective customers engaged, as well as to meet sales goals on a regular basis. Good communication skills and a strong customer focus are essential qualities for success in this role.

Requires reliable commitment to the full schedule, with work hours ranging from 7:00am CST to 9:00pm CST (Monday-Friday) and 9:00am CST to 6:00pm CST (Saturday & Sunday)

Responsibilities

Answering inbound sales calls from customers and effectively communicate pricing, promotions, and special offers to drive sales conversions.Efficiently navigating our order entry system(s) as necessaryTailor sales pitches and solutions to address their specific needs and demonstrate how the service can meet those needs effectively.Accurately documenting interaction detailsMeeting Key Performance Indicators (sales process, call quality, attendance, and call conversion, and product selection)Build rapport and establish positive relationships with customers to foster trust and loyalty.Staying educated on corporate initiatives, market changes and process changes.Stay up to date with product features, specifications, pricing, and any updates or changes. Articulate product details clearly and accurately to potential customers, highlighting key selling points.

Requirements

High school diploma or equivalent (College or university education is a plus)Proven track record in sales, preferably in a call center or Telesales environmentExcellent verbal communication skills with the ability to build rapport and engage customers. (Spanish proficiency a plus)Persuasive and confident sales approach with strong negotiation skillsActive listening and consultative selling abilitiesResults-oriented mindset with a focus on achieving and exceeding sales targetsGood computer skills and ability to navigate appropriate software applications.Must be able to work various shifts, including evenings and weekends.Must have access to high-speed internet.

Benefits

Paid training.Work from homeRetirement Saving OptionsHealth & Dental InsuranceCompany paid Short-term Disability & Life InsuranceEmployee discount opportunitiesPersonal development resourcesHealth & Wellbeing tools & resources

Who We Are

Energy, Opportunity, and Growth are core to your way of being and are essential to succeed with us.

Energy - Energy is at the core of everything we do. Whether it's our products or our enthusiasm to excel, we are driven by a firm sense of action to achieve exceptional results, underscored by a distinct family and community spirit.

Opportunity - Just Energy is synonymous with opportunity. Our dynamic and diverse group of companies offers unparalleled opportunities to contribute to our corporate success with a host of initiatives, projects, and resources designed to promote personal and professional development and growth.

Growth - Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Just Energy's range of premier training programs support employee learning and development - a cornerstone of our growth and success.

Primary Location

US-TX-Houston

Work Locations

TX-Hou-Westheimer

Job

Sales

Organization

US

Schedule

Regular

Shift

Standard

Employee Status

Entry Level

Job Type

Full-time

Job Level

Variable

Travel

No