Calibration Service Technician
📋 Role Overview & Responsibilities
We currently have an opening for a Calibration Service Technician in our Andover location. The ideal candidate should
possess strong communication skills, strong technical aptitude, professional positive demeanor, self-starter and able to
stay focused in a very fast paced environment. Must have excellent phone skills, and able to communicate with external
and internal customers. Experience with airflow and particulate measuring instrumentation is helpful.
Service and Technical Manager
Main Job Functions
Conduct day-to-day Kanomax product service by performing hands-on calibration & repair work. Contribute customer satisfaction by providing quality service with faster turnaround time. Provide customer support and technical support.
Duties and Responsibilities
Hands on calibration and repair work for customers’ units. Coordinate service and repair with manufacturers and vendors for calibration and repair. Manage certificates of calibration and recalibration notices to customers. Manage lab standards and related documentation. Communicate with counterparts at factory in Asia for product service inquiries.
Qualifications
In depth knowledge of calibration service of testing instrumentation General understanding of Quality Control System. General understanding of ISO accreditation process. Strong communicator with professional attitude to represent company to building business relationship. Good PC skills in Email, Word, Excel, and CRM (Customer Relationship Management) system.
Required experience
At least 3 years of experience of testing instrumentation calibration and repair work at an accredited organization. Experience in developing or supporting Quality Control System to improve quality of calibration service and product
quality improvement.
Job Type: Full-time
Job location: Andover, New Jersey, 100% at office
Salary: up to $55,000 (with more than 3 years of experience)
Frequently Asked Questions
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This position is located in Andover, NJ with potential relocation and sponsorship assistance depending on candidate qualifications.
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