Manager, Talent and Organizational Development

Job Description: POSITION PURPOSE:The Manager, Talent and Organizational Development is responsible for applying a consulting approach in partnership with assigned Human Resource Business leaders supporting business units. The role is responsible for translating talent development tools, processes, and programs, into actionable and value-added results for the businesses it serves. This may include conducting a needs analysis and recommending solutions and interventions to Human Resources Business Partners as well as design, develop, implement, and evaluate talent development solutions to improve employee performance and organizational effectiveness. As with all positions at KeHE, we expect that all actions will be consistent with KeHE’s Mission, Vision and Values and Strategic Plan. DUTIES, TASKS AND RESPONSIBILITIES:Partners with and supports Human Resource Business Partners dedicated to business units, specifically operationsDraws on Talent Development expertise to help improve employee performance and organizational effectivenessAssesses performance improvement opportunity, performs gap analysis, designs solution or solution requirements, develops all or some of the solution and its elements, implements the solution and evaluates the resultsApplies sound instructional design and adult learning principles to create a variety of interventions, including creation of storyboards, scripts, course content including simulations and blended solutionsImplements a variety of talent development solutions including interactive online learning models, or instructor-led methodsAnalyzes learner characteristics in order to select learning modality and content that will maximize learner motivation and learning effectivenessConducts a variety of talent development facilitation, including learning and development sessions, as well as other forms of meeting facilitation to achieve organizational outcomesEvaluate the effectiveness of talent development solutions and ensure tracking through the learning management system and compliance with AICC/SCORM standards as neededUtilizes robust functionality of the learning management system to attract and engage audiencesPlan and manage learning projects using internal and/or vendor resources including accountability for budget, product and resourcesEstablishes clear delineation between training and communication with stakeholders making appropriate recommendation on when to deploy eitherMaintains thorough understanding and utilization of the newest methods and techniques in talent developmentPerforms all other duties as assigned SKILLS, KNOWLEDGE AND ABILITIES:Able to consult and interact with a variety of stakeholders at various levels in the organizationApplies instructional design expertise (including facilitated and blended) Demonstrates ability to manage multiple projects effectivelyDemonstrates in-person and virtual classroom, group facilitation skillsExcellent visual design skills on programs such as PowerPoint, Word, etc. Models a serving mindset and attitude at all timesUnderstands organizational dynamics and business strategyEmploys creative, practical problem diagnosis and problem-solving skills Ability to effectively influence without authority with business partnersApplies verbal and written communication skills effectivelyRecognizes opportunities and takes action without waiting for specific directionDemonstrates ability to utilize learning evaluation methods such as Kirkpatrick Model or othersMaintains flexibility, able to change and implement new processesDisplays strong team and leadership skillsApplies attention to detail, maintaining high quality standardsMaintains high personal standard of integrityAbility to travel up to 25% on average EDUCATION AND EXPERIENCE:5 + years in learning and development or equivalent educationExperience working in an operations environment with front-line managers and individual contributors Exposure to lean operations, six-sigma or continuous improvement a plusExperience facilitating personality assessment such as DISC, or Myers-Briggs is a plus Experience or familiarity with servant leadership programs such as Franklin Covey or Blanchard is a plus PHYSICAL REQUIREMENTS:These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.